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All reviews underground parking the kitchen the ground floor these apartments two bedroom suite washing machine and dryer no lift perfect location apartment was clean heated pool restaurants and shops first floor water front sea view laundry facilities across the road self catering
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Reviewed 18 April 2018 via mobile

Stayed at the Waterfront suites with Friends on 9th to 11th April 2018
Great position near to the Marina.
Lovely apartment with great pool
Receptionist was very helpful attending to our needs and even delivered the beach towels to our apartment.
Very modern apartment with excellent facilities.
No food on premises but only minutes from plenty of Restaurants
Would definitely recommend
5 star rating

Stayed: April 2018, travelled with friends
Thank Roger B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWaterfrontSuites, Manager at The Waterfront Suites - Heritage Collection, responded to this reviewResponded 22 May 2018

Dear Roger

Thank you for choosing to stay at The Waterfront Suites during your stay in Paihia and
for taking the time to review us on Tripadvisor.
I'm pleased to read that you would recommend our facilities and that you obviously enjoyed your stay.
Kindest regards The Waterfront Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2018

We were on a ground floor suite, right at the front, which meant we didn't have any issues with being overlooked - and we could nip out to the pool in a trice!
Comfy, modern, clean...the studios are very well appointed, with all you need to make a very relaxing stay. Tea, coffee, milk all provided and even handy little extras like mini sachets of washing powder should you need to do a launder.
The staff were great, super cheery and helpful...a delight really.
Breakfast available just across the road, overlooking the sea...boat trips on just minutes away and loads of eateries. Truth be known, we didn't really want to leave!

  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank BethanyScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

The suite had everything we needed for our stay in fact we could have lived here. Good kitchen facilities, dining area, lounge with tv and balcony with a sea view even though we were at the back of the hotel. Two bedrooms and two bathrooms , one with bath and one with shower and our bed was very comfortable
Parking access in basement using card key worked well and there are different lifts for each part of the building There is a small sweet mint pool
Walk out, turn right and there are cafes, restaurants and bars and a small supermarket
We loved the accommodation, its location and its facilities and can highly recommend

The only disadvantage of an apartment is your noisy neighbours but after being asked by a couple of people to quieten down the young noisy couple did .

Stayed: March 2018, travelled as a couple
1  Thank Tykes0nTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018

Booked the hotel for a relaxing start to get over jet lag. The rooms were very good, excellent air con, kitchen and large lounge area. The pool is not large and the layout means that you don't have a view of the beach on the ground floor and it is not as private as some would prefer. However, the resort and beaches are a few steps away, so it didn't worry us.

Room Tip: if you want to step out to the pool from our room have the ground floor, if you want a view, ask for the higher floors
  • Stayed: January 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank GenevieveMaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018

A nice hotel in a good location in Paihia. Our suite was well finished with good quality appliances and catering equipment. The teas/coffees (including a plunge coffee) milk, sugars were repenished everday. All the suites appear to have a bay view and have balconies or patio area on the ground floor. A few minor points, our suite was on the third floor, however the lift from the basement carpark stopped at the first floor. Meaning, carrying heavy bags up two flights of stairs. One really annoying point was on arrival there was an ashtray on the balony table full of cigarette ends. As a point of principle I put it to the side and told reception next morning. The next evening it was still there full of cigarette ends. A black mark for housekeeping and reception. I have given three stars for room cleanliness, if the cigarettes had been dealt with on the next day it would have been four stars.

Room Tip: Check your room has lift access.
  • Stayed: February 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Geoffrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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