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Kate320
San Francisco, California

Perfect home base

5.0 of 5 bubblesReviewed 24 Mar 2024
Two bedroom unit was fantastic. Well appointed, kitchen was equipped and a good size, we had a washer/dryer in the unit. This property is near downtown, an easy walk, but away from the crush of cruise ship traffic. It's across the street from the bay, where locals swim in the morning and walk on the beach (join them -- the water is great!) and we all thought it was a pretty perfect place from which to explore the Bay of Islands.
Date of stay: February 2024
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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Reviews (296)
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1 - 6 of 296 reviews
Reviewed 21 March 2024

Everything about this place was wonderful. We had a 2 bedroomed apartment with both rooms ensuite. The lounge area was super comfortable and the kitchen was fully equipped with fridge freezer, dishwasher, microwave, enough cutlery and dishes for 6 people.

Room tip: The pool is cold salt water so be prepared! There are lots of large, fluffy towels available.
Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Pat J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 March 2024

Spent a couple of days in Pahia with a friend mountain biking and playing golf. Stayed in a 2 bedroom, 2 bathroom with views over the pool and out to the water. Nice big apartment, huge lounge, nice balcony overlooking the pool. Very comfortable. Two niggles: it's very hard to get out of the underground parking, and they don't heat the pool. My own pool isn't much smaller at home, it costs me about $150-200 per month to heat. When I'm paying about $550 per night for an apartment, heat the damn pool it was freezing.

Room tip: Don't take a large SUV, you'll struggle to get out of the underground parking.
Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank JohnK8895
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 January 2023 via mobile

Excellent beachside location.First rate views over Paihia.Room was spacious and included full kitchen and washer/dryer.Very comfortable bed which was a pleasure to sleep on.We liked being able to cook a meal at home whilst on our trip.The only small complaint was the tight exit from the underground carpark.If you have a large 4WD you need to take care

Room tip: Watch out when exiting the underground car park
Date of stay: January 2023
Trip type: Travelled as a couple
Thank DavidFD7586CR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 January 2023

The rooms are tired and need to be spruced up. Reception was not welcoming. The bar next door was noisy until late at night. Overall it was very poor value as they charged extremely high tariff for average accommodation. GST was added after purchase.

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Connector67419231189
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicki Kempthorne, General Manager at Edgewater Palms Apartments, responded to this reviewResponded 19 January 2023

Hi Connector,

We are sorry to hear your stay was not to your liking.

Our apartments are all individually owned and our owners are always trying to enhance their apartment. I think you were in Apartment 22 which always proves to be a favourite with guests so definitely interesting feedback.

unfortunately this is one of the busiest times in Paihia and often there is noise from people having a fun night out.

Re the GST, all websites, booking agents display the prices including GST. It is not added on after the purchase.

Apart from the above we hope you enjoyed your time in Paihia and the beautiful Bay of Islands.



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2023

The suites do not have in-suite laundry as advertised. The machine in the suite neither washes nor dries, and it's clear from the number of drying racks provided in the parking that it's a widespread problem.

Date of stay: January 2023
Thank Caroline N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicki Kempthorne, General Manager at Edgewater Palms Apartments, responded to this reviewResponded 19 January 2023

Hi Caroline

Thank you for your review.

We do appreciate your recent review.

No the drying racks provided are for guests who prefer not to use the drier, not caused due to a widespread problem.

All suites do have laundry facilities.

During this extremely busy time we have had faults with 2 of our apartments and their machines. One has since been replaced and the other repaired.

Apart from that I hope your time in Paihia and the Bay of Islands was a pleasant one.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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