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Reviews (403)
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Traveller rating
229
105
35
25
9
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All reviews hot pools glasshouse restaurant top floor across the road private balcony relaxing holiday breakfast was delicious spent nights here enjoyable stay easy walk stunning views treaty grounds lovely spot full kitchen bedroom apartment comfy bed tubs
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1 - 6 of 403 reviews
Reviewed 7 June 2022

Haing got up at 2am to catch a Melbourne to Auckland flight, we were totally wrecked by the time we got to Paihia. Fortunately the room was close to the restaurant and so we were led by our noses to a quiet table, where we enjoyed an excellent meal. With food in our bellies we were somewhat revived, but the two cocktails and the comfy bed ensured a good night's sleep. We stayed two nights here and were very impressed.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank Andrew C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanishak Sharma, General Manager at Paihia Beach Resort & Spa, responded to this reviewResponded yesterday

Hello Andrew, Thank you for your lovely review. I'm glad to hear that you enjoyed Dinner & Cocktails at Glasshouse Kitchen & Bar .We appreciate your time and hope to see you again soon.
Ayush
Front Office Manage

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2022 via mobile

The fact this hotel isn't right in the center of Paihia is a definite plus, as the traffic isn't as heavy. We had a King room on the top floor, with a private balcony and spa bath. Everything was spotlessly clean, and we loved the little extras like spare toothpaste (forgot to pack mine!!). The only thing that would have made our stay better would have been if we had been aware the in house restaurant offered room service, as after heading to the spa for relaxation massages the last thing we felt like doing was heading out for dinner, and breakfast on the balcony would have topped off the weekend.

Date of stay: April 2022
Trip type: Travelled as a couple
Thank Rachael K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanishak Sharma, General Manager at Paihia Beach Resort & Spa, responded to this reviewResponded 14 May 2022

Hello Rachael,
Thank you for your kind feedback. We hope to welcome you back again.

Kind regards,
Ayush
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2022 via mobile

This hotel could be wonderful. It needs some renovations and some attention paid to it's crumbling infrastructure. One has to drive through a broken fence on someone else's property to get to reception. The owner must not be on the premises. The location is excellent. The staff are disheartened. It could all be glorious if someone would actually care.

Date of stay: March 2022
Trip type: Travelled as a couple
1  Thank wendyb429
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanishak Sharma, General Manager at Paihia Beach Resort & Spa, responded to this reviewResponded 14 May 2022

Hello Wendy,
Thank you very much for your constructive review of your stay. Your concerns have been noted and addressed to the Upper Management. We hope to see you again soon!
Ayush Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2021

We really enjoyed our stay here. The rooms are comfortable and clean. We were provided with a gorgeous platter and bubbly to compensate for the hot water not working in our room initially. The breakfast was delicious and the staff are super friendly.

Date of stay: June 2021
Review collected in partnership with this hotel
1  Thank 438altak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanishak Sharma, General Manager at Paihia Beach Resort & Spa, responded to this reviewResponded 20 June 2021

Kia Ora Dear Guest, for taking the time to write this lovely review and for your feedback on our hotel. We are absolutely thrilled you enjoyed your stay here.

We hope to see you return again soon!

Kind Regards,
Ayush
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2021 via mobile

Well worth what we paid to stay here! Great staff - spa pools, awesome restaurant (again with great staff and room service option) beautifully presented rooms and grounds. Short distance to everything in paihia/waitangi. Would certainly stay again!

Date of stay: May 2021
Trip type: Travelled with family
1  Thank JessicaM10156
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kanishak Sharma, General Manager at Paihia Beach Resort & Spa, responded to this reviewResponded 20 June 2021

Thank you Jessica for taking the time to leave this kind review and feedback, we apprecaite it! We are happy to hear you have enjoyed your stay and will be sure to pass on the word to all staff.
We hope to see you return again soon.

Kind Regards,
Ayush
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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