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Excursion13089047250

Relaxing and friendly

4.0 of 5 bubblesReviewed 28 Nov 2023via mobile
I only intended on staying one night but found this beautiful spot so relaxing and laid back that I stayed for three nights. It had all the amenities I needed plus a perfect view of the falls from my motor home rear window. Management and staff were friendly and helpful.
I will definitely be returning.
Date of stay: November 2023
Room Tip: Free use of kayaks
Trip type: Travelled solo
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Reviews (192)
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1 - 6 of 192 reviews
Reviewed 22 May 2023

Excellent stay at the campsite, with complimentary kayak hire down a beautiful, peaceful river beside Haruru falls. Michael is a very friendly and accommodating owner who has recently taken ownership of the business. I would strongly recommend staying here

Date of stay: April 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
1  Thank Jason Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2021

The staff that I spoke to had fluent English, were very helpful and we fully enjoyed our 3 night stay. My family and I were on a journey to cleanse and refresh our wairua from the busy life in Auckland. We were in the rooms above which had the best views of Haruru Falls. When you sat out on the balcony your wairua was at total peace (I'll savour those memories forever). We were only sleeping in the rooms and out having fun everyday. I highly recommend this place if you are needing privacy. We also shared the communal kitchen one day (by choice) which was fine, the other guests were great as my wider whanau had shown up and we had too much food to cook :) We were not fussed with the pool being empty as we managed to get out on the kayaks that were on site - you have got to try the kayaks!!! If you have high expectations when it comes to accommodation - kei te pai tera - maybe this place is not for those who are fussed about the little things. Overall, excellent value for money, we loved the rooms, the grounds, the atmosphere and the people. We have planned our next trip back in October :) We leave Haruru with wonderful/precious memories and our wairua has HEALED ...

Room tip: VIP rooms up the back :)
Date of stay: April 2021
    • Value
    • Rooms
    • Service
Thank aturn015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2020

We came to Paihia for a family reunion and multiple familes choose to stay at this resort for the handy location and lovely pool.
We would not recommend this property for the following reasons...
* The hosts do not speak English and are not at all friendly or welcoming
* the pool was closed and there was no forewarning of this when we booked
* the rooms were filthy and smelly and when we complained they gave us cleaning product and rubber gloves so we could clean it ourselves
* The BBQ was filthy so we couldn't use it.
* The grounds and gardens are run down
* They ask you to not drink alcohol in your room.

Room tip: Great views of the waterfall
Date of stay: March 2020
    • Value
    • Location
    • Service
Thank JacquiCurall
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yewon Hwang, General Manager at Haruru Falls Motel and Conference Centre, responded to this reviewResponded 10 October 2022

Thank you for your review. We apologise for the experience. But would like to assure you this is not the case any more. Our swimming pool is currently being renovated due to flood damage. Our rooms are refurbished and we are constantly looking for ways to enhance guest experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2019

we booked here for two nights, when we arrived to the room there were people two doors down that were smoking dope, it stunk and did not give a great first impression. our room was very unclean, there was left over hair in the plughole of the bath and on the walls of the bath, the toilet had a dirty ring around the inside, there were cobwebs everywhere around the windows and a big dead cockroach on the floor of the bathroom, also because of my height I could see between bench and microwave in the kitchen and there were multiple dead bugs behind it, my husband then rang and booked another place in paihia and we left the next morning and did not stay the second night, more attention to cleaning must be done it is a real let down.

Date of stay: April 2019
Trip type: Travelled as a couple
1  Thank Jasp1234
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2019 via mobile

We stayed 2 nights including new years eve. The rest of Paihia and surrounds were booked out and based on the photos we were excited about staying here. The reality was a little different. It is now called "earth citizens retreat" while our bed was comfortable and the pool was good we had no hot water and had to use the communal facilities. The tv did not work. They apologised and provided a small discount but if paihia had not been booked out we would have moved on.

Date of stay: January 2019
Trip type: Travelled as a couple
1  Thank Sportigran
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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