Our private tour of Bay of Islands with Matt was stupendous! First of all Chloe's customer service was wonderful. I booked the tour about a month ahead via email and Chloe was polite and prompt with all of her responses. Matt met us promptly at Waitingi Wharf in a beautiful new BMW X5 and we were on our way. First we went to see the glow worms at Maori-owned Kawiti Caves. I told Chloe about my bad knee and she arranged for us to take a slightly shorter tour that still showed us lots of glow worms. We saw majestic Kauri trees at Puketi Forest, funky artistic toilets, and had a fabulous lunch at Marsden Winery. Chloe even made sure they had green mussels on the menu at my request, a must do while in New Zealand. Matt has a fantastic sense of humor and kept us laughing throughout the day. Fabulous tour of a beautiful place!