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Reviews (1,531)
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All reviews spa bath across the road restaurants and bars lovely hotel sea view comfortable bed guest laundry the ground floor ahuriri bay bedroom waterfront dishwasher bathrobes nz wineries
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115 - 120 of 1,531 reviews
Reviewed 28 September 2019

It was okay we hadno poweer as we did not know of entering key card for power an woken up early from scaffolders on Saturday between 7-8am so no sleep but the room was great just no thought of small details of people / couples wanting a night away on a birthday or special event

Date of stay: September 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank jackv0199
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MicheleCole, Owner at The Crown Hotel Napier, responded to this reviewResponded 1 November 2019

Dear jackv0199

Power to your room is activated by placing your key card in the slot upon entry to your room. I am sorry that you were woken by the painters on Sat morning as they were not supposed to have been there.

I do hope we maybe able to welcome you back to the Crown Hotel in the future.

Kind Regards


Michele Cole

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2019

Amazing Customer Service from Michelle at Front Desk from the moment we arrived. Lovely comfy bed and stunning view over the ocean. Great Spa Bath in room as well as robes and breakfast service. Ended up staying 4 nights. Porter even helped us with our bags up to our room.

Room tip: Overlooking the Ocean
Date of stay: September 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Star B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MicheleCole, Owner at The Crown Hotel Napier, responded to this reviewResponded 14 October 2019

Dear Star B

Thank you for the lovely feedback particularly with Michelle at Front Desk. Glad you enjoyed your 4 nights with us and hopefully we may see you return to Hawkes Bay in the future.

Kind Regards

Michele Cole

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Reviewed 23 September 2019

Lovely seaside outlook nestled in a great location surrounded by restaurants, entertainment, shops and a great park and paved walkway for the family. Literally an 8min drive to downtown Napier you wont be disappointed.

Room tip: You wont be disappointed.
Date of stay: September 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank maggie012019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MicheleCole, Owner at The Crown Hotel Napier, responded to this reviewResponded 14 October 2019

Dear Maggie012019

Pleased to hear that you enjoyed staying in Ahuriri as we are very lucky to be situated in this seaside location.. Thank you for the feedback as it is much appreciated.

Kind Regards



Michele Cole

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Reviewed 19 September 2019

hotel was conveniently located close to shops/cafes and the waterfront, well maintained with friendly staff, there are a number of cafes and restaurants close by, also a very good 4 square about 2 blocks away, was in a room that was not directly facing the waterfront but still had nice views of the water as well as the mountain ranges, would highly recommend this place

Date of stay: September 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank hashtagnumberseven
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MicheleCole, Owner at The Crown Hotel Napier, responded to this reviewResponded 14 October 2019

Dear hashtagnumberseven

Thank you for taking the time to post your feedback during your recent stay with us!


Kind Regards

Michele Cole

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Reviewed 15 September 2019

great locationl manger of hotel very helpful her name last was Cole

not a good workout room however. restaurant connect to hotel service slow and not helpful very interesting city Napier would stay at this hotel again...
very good

Room tip: ocean view
Date of stay: August 2019
    • Value
    • Rooms
    • Service
Thank sportjog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MicheleCole, Owner at The Crown Hotel Napier, responded to this reviewResponded 14 October 2019

Dear sportjog

Thank you for taking the time to send us your feedback.

Kind Regards


Michele Cole

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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