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Justine H
Auckland, New Zealand

Small & Uncomfortable

2.0 of 5 bubblesReviewed 6 Sept 2019
5 long uncomfortable nights. Booking an appointment with chiropractor next week the bed was so uncomfortable, no support, just rolled to the centre...Kitchen area & fridge way too small. The whole unit was sooo small. As the saying goes you couldn’t swing a cat (not that I would :)) really disappointing, second stay here but definitely will be the last. Carpet needed a good clean. I expected more for the price. Maybe it has changed hands since we were last here. Sorry but it wasn’t good.
Date of stay: September 2019
2.0 of 5 bubblesRooms
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviews (130)
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11 - 16 of 130 reviews
Reviewed 10 May 2019 via mobile

We were given a room right at the front of complex very close to the main road. It was noisy all the time. We were there for two nights. We noticed a smell in the room my husband said it smelt like a nursing home. The smell even woke me up. We had a disabled shower in our bathroom which we didn’t require. The queen bed was hard and had a very thin doona on it and no blankets other than thin doona’s on the other single beds, the heating was good though. Luckily there was lots to do in Napier so we didn’t spend much time in there!

Date of stay: May 2019
Trip type: Travelled as a couple
Thank Rose R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 February 2019 via mobile

Our family group of 10 stayed here last week for the Mission concert.
Bella Tuscany is well situated on Kennedy Road close to the expressway. It is well appointed and very comfortable and well priced. We all enjoyed our short stay. Manager and cleaning staff very friendly.Highly recommend.

Date of stay: February 2019
Trip type: Travelled with family
Thank 228lynnie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 January 2019

We are a family of four travelling through Napier, stayed here for a couple of nights. We were pleasantly surprise by a very comfortable stay at this motel. Living room had a sofa, communal table and 2 single beds in each corner. Comes equipped with kitchenette (stove - 2 electric hotplates and overhead fan) , crockery, cooking utensils, small fridge, microwave, washing up cloths, complimentary coffee, tea, hot choc. Two TVs, one in the living room and in the master bedroom. Had a modern bathroom with good quality toiletries provided. Air conditioning (heat/cooling) in the living room. We had a very pleasant stay at this clean and tidy property. Highly recommended.

Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Elaine K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 December 2018

This motel as very good would recommend to anyone. We stayed for 2 days, the manager was very helpful, nothing was a problem. The unit was spotless, clean everything sheets, bathroom kitchen. It was a good sized unit for 3 adults separate bedroom, I would definitely return.

Date of stay: December 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank mdekj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 August 2018

Arrived late and the room had been left open with key on the table. Took a while to warm the room up with the air con.
Ended up with a family room (NZD120) so double bed in main area with twin beds in a separate room.
Bed was comfortable but needed the extra blanket pulled up as don't like to leave the air con on all night.
Shower was extremely powerful, so much so it flipped up when I first switched it on and water hit the ceiling! Took a bit of mopping up! Shampoo and soap provided, hairdryer attached to the wall.
Small kitchen area, clean and tidy with all the necessary stuff, a little dated.
Quiet night, parking outside rooms was a little tight when car park full.
Handy location to get onto main road to bypass Napier.

Date of stay: July 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Diddicoy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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