Terrible hotel, dark damp room and just utterly appalling service - when I spoke with the "manager" in an attempt to resolve he was beyond disinterested, and incredibly rude (seems to be backed up by a number of other reviews) and when I walked off in utter frustration he ran after me, yelling, blockading entrance to my room, terrifying my children demanding we need to leave.
I should have known we'd be in for a struggle when I called and asked about the possibility of a 1 hour early check in and his reply was "room is not ready" without asking the reservation name....
They still have not refunded my room and the manager is engaging in ongoing retaliatory behaviour.
Honestly, don't waste your time staying here, we certainly never will - the hotel next door was overly accommodating.More
- Free Wifi
- Free parking