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Bernie D

Don't Use the Spa Bath! Yuck!!

3.0 of 5 bubblesReviewed 18 Aug 2024
The only thing that spoiled it for us was the lack of hygienic maintenance on the spa bath. When we turned on the air jets, flakes of scum came out into the clean water. We cleaned it and tried again. Same thing more scum came out. Yuck. We videoed it and gave up. Very disappointed. When we complained and showed the video to the management, we were not impressed with the response. It was not very empathetic. Also the toilet was difficult to flush with some weird type of air switch.
Date of stay: August 2024
Trip type: Travelled as a couple
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All reviews spa bath sea view ground floor main bedroom first floor family unit great room kitchen area room was spacious new zealand motel balcony units servicing studio microwave waterfront
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Reviewed 5 April 2024

As a family with a young child, our stay at this motel left us with mixed feelings. What we didn't realize upon booking was that this establishment was currently being used for emergency accommodation, a fact that was not disclosed anywhere. This knowledge might have affected our decision to stay here, especially considering the impact it had on our experience.

Firstly, our room was located on the third floor, which caused us considerable anxiety with a two-year-old in tow. The lack of information regarding the current use of the hotel made this aspect particularly unsettling. Additionally, the narrow hallway and odd placement of windows and vents contributed to a somewhat claustrophobic atmosphere.

The shower experience was less than ideal, with very low water pressure, making it difficult to shower comfortably. This was disappointing, especially after a long journey. However, we must commend the host for their helpfulness. They proactively called us to inquire about our arrival time and left the key out for us as the office was closing, which was a thoughtful gesture.

Overall, the room was clean, albeit with an odd layout. While the stay wasn't terrible, the lack of transparency regarding the hotel's current use and the inconveniences we encountered make it difficult for us to recommend this establishment for families, especially those with young children.

Date of stay: April 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kylee P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 February 2023

BEWARE. This hotels customer service goes one below zero! We booked this hotel just after the cyclone hit New Zealand. The government declared a State of Emergency and advised that no one should travel to the area. I and my booking agent request a refund but so far they have declined. They are only interested in profit and have no consideration for their customers.

Date of stay: January 2023
Trip type: Travelled as a couple
1  Thank I3127GKianw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 February 2023

This motel was such good value for money. The studio can sleep 4 and there is a massive spa bath in the main bedroom. Well stocked bathroom and right in the beach. Rosie OGradys has lovely pub food and. lone star worthy of a beer.

Date of stay: February 2023
    • Sleep Quality
    • Rooms
    • Service
Thank CarolL446
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 February 2023

Overnight stay, tipping down with rain so we were happy to collect food and eat in our very comfortable family unit - I'd booked a studio but we were given a bigger room, didn't take advantage of the spa bath but it was tempting. The kitchen was well equipped, bed was comfortable, shower pressure really excellent (just what you need after a day's driving. We were able to have a good walk along the waterfront next morning, the Beach Front Motel is well situated with access to tourist attractions. One small point - in the upstairs big units be careful of the top step, we put a dining chair on that step, it would be very easy to forget the step-down is there and would be easy to fall.

Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank AliNel01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 January 2023

Great room with plenty of space and a decent size spa bath to enjoy as well.

The location is perfect, right opposite the beach and a short walk to venture into town.

We will stay again next time we are in the area.

Date of stay: January 2023
    • Value
    • Location
    • Service
Thank nzheart299
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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