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KevinMatt
Isle of Wight, United Kingdom

Fabulous especially with Spa Bath and balcony

4.0 of 5 bubblesReviewed 26 Sept 2022via mobile
Really enjoyed our two night stay in Napier.

The motel was exactly as we imagined. Great views fromour balcony and the luxury of a spa bath.

The shower room was lovely and kitchen area had a microwave, toaster, kettle, fridge and electric non stick pan and crockery and cutlery.

Bed really Comfortable as was the w seater sofa.

Could have done with a chest of drawers or more shelves in the cupboard.

Also need to be patient as they are suffering the same problem of staff shortages as the rest of the hospitality industry, worldwide.

Our receptionist, however, remain cool, calm and was always smiling, despite the difficult job she had.
Date of stay: September 2022
Trip type: Travelled as a couple
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (547)
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Traveller rating
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22
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11 - 16 of 547 reviews
Reviewed 18 July 2022 via mobile

Worst place I’ve ever stayed!! I’ve never written a bad review before, but had to let others know. The mould in the rooms (multiple, including next to where my kids slept) was gross. Multiple areas with wallpaper coming away. Dirt on the walls. Light shades completely broken. Lights bulbs missing in bathroom. Mould on shower curtain. Yellow blankets (supposed to be white). We were in the 2 bedroom room. STAY AWAY. Paid $735 for 3 nights!! Can’t believe it. I’ve paid less for much nicer. Don’t even know how they can legally let people pay to stay in a room this bad!! Not once we’re towels replaced, bins emptied or toilet paper refreshed.

Date of stay: July 2022
Trip type: Travelled with family
Thank livingthedream26
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 March 2022

Me and my partner stayed in the one bedroom suite, room 13. We thought that by paying more we receive more, however, we have honestly stayed in places half the price that are twice as good. After 2 days we found a pair of mens underwear in the corner of the room, hidden behind a curtain, so much for the 'covid' clean, bathroom fan made a rattling noise for 3 minutes everytime it was used, carpet looked stained, frayed and grubby, wall paper peeling off walls at skirting boards, toilet flush was dodgy. We complained to staff at checkout who apologised insincerely and explained a renovation was planned. This is not a 4 star establishment and definitely not worth the price we paid, would not recommend.

Date of stay: March 2022
Trip type: Travelled as a couple
1  Thank AngieBonholibobs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2022 via mobile

Way too expensive for an average motel room. Outside light shining into the bedroom. Quite noisy as you can hear neighbours and guests walking down the stairs. Sea view on ground floor appartment not enjoyable, with pedestrians walking right past the deck door.

Date of stay: January 2022
Trip type: Travelled with family
Thank 7juergen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 November 2021 via mobile

Centrally located, good motel across the beach. Ample parking space available.The booked room was with Insuite jacuzzi. Good to be relaxed. All need basic amenities available. The receptionist was an Indian, he was helpful and friendly.

Date of stay: October 2021
Trip type: Travelled with family
Thank Wilsontom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2021 via mobile

Warm welcoming smile at reception, she was able to recommend things like food outlets and cool places to check out. Easy straightforward checking in, our room was beautiful with the spa. Very clean, with separate room for kids and adults with separate tv for each. Convenient to everything, families with kids, this is the place to be as there is lots things for kids to do just as you step out onto the water front.
Highly recommend.

Date of stay: October 2021
Trip type: Travelled with family
Thank HMadho
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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