Centrally located, good motel across the beach. Ample parking space available.The booked room was with Insuite jacuzzi. Good to be relaxed. All need basic amenities available. The receptionist was an Indian, he was helpful and friendly.
Warm welcoming smile at reception, she was able to recommend things like food outlets and cool places to check out. Easy straightforward checking in, our room was beautiful with the spa. Very clean, with separate room for kids and adults with separate tv for each. Convenient to everything, families with kids, this is the place to be as there is lots things for kids to do just as you step out onto the water front.
Highly recommend.
Second holiday here this time for 7 nights
love the service you get from the reception to the housekeeping staff always friendly
The rooms are always super clean
love relaxing in the spa every night
Our go to place to stay when in Napier
Will be back
Stayed in two bedroom apartment. Beds comfortable and rooms nice and dark at night. Well equiped kitchen and big spa bath. Lots of room in lounge area and master bedroom. Good value for money and will stay again. We had a beach-facing apartment with balcony and it was lovely to sit out there and watch the sunrise and sunset. We found it fairly quiet and our sleep was not disturbed.
We stayed for 2 nights, 4th & 5th June 2021. Checked in no prob, we had to change rooms each night. It was our fault because we booked one night, then another after deciding on 2 nights. We were close to the stairway, which is so noisy its not funny. People going up and down the stairs sound like a helicopter in the air, the echo is amazing.
The first morning getting woken up by everyone leaving from top floor wasn't enough, we had our next door neighbour sitting on the balcony singing his head off pissed as a fart with a cruiser in his hand. We told the reception, who came and seen them about an hour later, we had dressed and on our way by then.
The next morning we checked out and I had left 2 very expensive jackets in the wardrobe. I didn't realise until a week later and rang the reception telling them I had left them there. Not a jacket in sight, either the cleaners are not doing their job properly or they are very, very dishonest. If they had done their job properly, they would have called that day when they checked the wardrobe to let me know to pick them up. Wouldn't stay here again if you paid me.
