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Norm H
Wellington, New Zealand

Worse place I’ve ever stayed in

2.0 of 5 bubblesReviewed 27 Mar 2021via mobile
This would be the worse place I have ever brought my family too, we booked a balcony view didn’t happen, arrived Friday and the room stunk of a fowl smelling stench, was told it must have been the last quests so put a uv light deodoriser in the room, helped a little I then took my shoes off and the carpet was sticky and very dirty, the patches in the walls marks and dated bathrooms, beds hard and very uncomfortable I would not recommend this hotel they don’t care and in these tough times forget that costumers are their bread and butter be vary of the discounts and in the end you get what you pay for Napier use to be our distinction of choice not any more.
Date of stay: March 2021
Trip type: Travelled with family
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Reviewed 16 February 2021 via mobile

Booked this motel for 3 main reasons....close to resturaunts/town, view and previous reviews.
Unfortunately the reviews since I booked in August gave me the shudders and again, unfortunately, were pretty accurate. The bad bits, see photos....bad mould on shower door, tiles missing in bathroom, fan in bathroom missing...replaced by very dirty light, dirty/holed curtains, carpet tacks poking through carpet....
The good bits....when I raised issue about carpet tack rail poking through carpet and mouldy shower... They fixed and cleaned. It should never have got to this and obviously the management of cleaning etc. is poor. This the only reason I gave a. 2star rather than 1. I understand that "ownership" may have changed recently...lets hope this is teething problems and not a group of owners thinking they have a "cash cow".

Date of stay: February 2021
Trip type: Travelled as a couple
1  Thank Pieter H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 January 2021 via mobile

We stayed in the Family 2 bedroom apartment with an ocean view. This room is a very well maintained and tidy place. The bathroom is very spacious and the spa bath is amazing! Their was good amount of seating and it had a very nice view. In the 2nd bedroom a blind was missing, its not a window that goes outside but still got light comimg in. It wasn't to bad of a deal because it had hooks and was easily fixed by a towel. The service was excellent. Awesome location; close to shops, attractions and the beach. We would reccomend this place.

Date of stay: January 2021
Trip type: Travelled with family
Thank Havinfun365
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2021

The motel room was clean and functional but a bit tired looking. The location is great. Really central and an easy walk to town. The view over the beach is lovely. Unfortunately the large metal staircases make a lot of noise when kids run up and down them. Especially when dragging their scooters up and down. This made it impossible to rest and relax as kids were often running up and down.

Date of stay: December 2020
Thank Kirstein v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2020

We have stayed at the Beachfront before and would stay again. The rooms are very clean and comfortable, the staff are friendly and the prices are comparable. It is within a short walking distance to the town.

Date of stay: December 2020
    • Value
    • Cleanliness
    • Service
Thank t0nyelaine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2020 via mobile

Booking was very easy, check in very quick. And the room was more that adequate.

In fact it was like a suite.

Big bedroom. Spa bath. Separate shower. Big bathroom. Huge living room with balcony. Two TVs and a heat pump. Way too much for us but very very comfortable.

Free wifi. Smart tv

Date of stay: December 2020
Trip type: Travelled as a couple
Thank Geridog1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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