The motel room was clean and functional but a bit tired looking. The location is great. Really central and an easy walk to town. The view over the beach is lovely. Unfortunately the large metal staircases make a lot of noise when kids run up and down them. Especially when dragging their scooters up and down. This made it impossible to rest and relax as kids were often running up and down.
We have stayed at the Beachfront before and would stay again. The rooms are very clean and comfortable, the staff are friendly and the prices are comparable. It is within a short walking distance to the town.
Booking was very easy, check in very quick. And the room was more that adequate.
In fact it was like a suite.
Big bedroom. Spa bath. Separate shower. Big bathroom. Huge living room with balcony. Two TVs and a heat pump. Way too much for us but very very comfortable.
Free wifi. Smart tv
We have stayed at the beachfront motel a few years ago and we’re very happy, delighted I fact with our stay, however this time we were surprised and disappointed at how shabby the place was looking, whole place needed a wash down and the inside is starting to need a lick of pain and re grouting, the outside table was an health and safety issues as it was so rusty it wasn’t useable with sharp edges that I was falling apart and the chairs were going the same way , We stayed in room 10 which is extremely noisy due to people stomping down the iron staircase with little to no regard and dragging luggage down with it bouncing from step to step... I was down on business and had the lease of visiting two other motel hotels there and asked to see the room and price lists and for $50 a night less could get a beautiful brand new bathroom and update Kitchenette kingside bed and sea view.... I don’t know if there’s a management change here or what the policy is for filling the rooms but it’s isn’t the place it used to be, sadly... I brought all the issues up with the lady at reception who had a resigned look that suggested she had heard this all before and informed her I wouldn’t mind one bit if management gave me a call for a chat about the issues but have yet to hear from them, I did only check out this morning tho but still.... we paid over $600 for a studio spa room and struggle to see the value here. Chap on checkin was lovely , view is lovely , location is lovely... deferred maintenance needs addressing ASAP .
Lots health and safety issues at this place
Bathroom fan didnt work so with shower over bath hence making floor extremely wet. Tables and chairs on balcony all rusty couldnt use. Seat cushion on metal table chair wasnt attached screws all missing.All hazards for 2 year old.TV didnt work , wallpaper off wall, place very run down and tired looking.On realising this advised reception that night as stayed 2 nights. Advised since only a relief receptionist to come in morn so did that .Still no great interest other than call manager who wasnt there. Left him a message to call but nothing.On coming back to Napier return to this place to talk to manager not really concerned with what telling him only give 50% disc on next stay. Paying $210 per night 2 people expect more not 4 star. But why would you stay with all these issues
