We did a vintage car tour with Daryl. Daryl was a brilliant guide, we planned our itinerary for the afternoon with him - we had been to Napirt before so wanted more wineried and less sightseeing! He suggested some smaller lesser known wineries which turned out to be the highlight of the trip. We started in Napier and went out to wineries in Havelock North.
For a small group of people who want something a little different this is for you! We had a fantastic day, thank you to Daryl for taking us to the best places!
Great to hear how much you enjoyed your time with Darryl - he's a terrific asset to our tour business and we're delighted he is working with us.
Many thanks for taking the time and trouble to provide that great review - we really do appreciate it as it helps us enormously. We hope you are keeping safe and well in these strange times and hope to see you here in Napier again some time.
We recommend this tour if you are in Napier. It was well organized and we saw the Art Deco town and the surrounding countryside. We had great photographic opportunities. Paul know all the little tidbits about the town. He was also very accommodating to requests and questions.
Many thanks for that lovely review, Kathleen - it's very much appreciated and I'm delighted to hear how much you enjoyed our time together!
We didn’t get to go on A GRAND DAY OUT because of a mix up in communication about starting times. I called the emergency number, explained what happened and the gentleman offered to try and catch up with the tour which we declined as we booked another tour. This afternoon the owner called, he was aware of what had happened and immediately refunded my charges. Very pleasant to deal with. This is real customer service
My sincere apologies for the miscommunication and thank you for understanding. Of course we have refunded your payment in full - and we have also identified exactly what caused the problem in our reservations system. It has already been fixed to make sure this doesn't happen again.
It's great to hear that you found an alternative activity for the day and I hope you enjoy the remainder of your New Zealand cruise.
Napier is a small but very interesting city. This tour gave a great perspective of the history and geology of the area. The guide did a great job explaining how the earthquake changed everything. Remarkable story. The view from the big maintain was incredible. Also we loved the bee shop and ice cream stop.
Thanks Carla for that review - great to hear you enjoyed the tour!
We opted for a small tour group and selected Tour Napier. Just loved it! Paul our tour guide was welcoming, knowledgeable. It was a great tour and we got to see many if not all of Napier’s wonderful sites without feeling rushed and overwhelmed. Thank you Paul for making our tour memorable.
Many thanks for touring with me and for writing that lovely review - it really is much appreciated!
Regards
Paul
