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global_teacher
Essex, United Kingdom

Great location

5.0 of 5 bubblesReviewed 27 Feb 2024
Easy and free parking. Right on the front. A short walk to bars and cafes. Accommodation was clean, maybe a little shabby but nothing to complain about. We stayed here for 2 nights in a city view room. Super quiet and a great nights sleep. Would recommend.
Date of stay: January 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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Reviews (702)
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1 - 6 of 702 reviews
Reviewed 10 November 2023

Stayed with my Father in a 1 bedroom Seaview room. Bedroom with 2 single beds was very small with wallpaper coming off the walls and a broken roller blind. King size bed in living room was very comfortable. A clean motel, but just really needs a major spruce up. Was $100 more than paid 2 nights before in Taupo for a fantastic 1 bedroom room. Was expecting a bit more for the price.

Room tip: Stairs are a tad noisy at night.
Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Caren E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 October 2023

Booked 1 year ago for accommodation for the Robbie Williams concert and received a cancellation 4 weeks before the concert saying it was cancelled with no explanation. Tried to email and call and then called Booking.com who advised that the property was closed which is clearly BS as I can see reviews as recent as a day ago. No idea what is the reason but am seriously fuming. Puts a cloud over the Mission Estate concerts for me. Unlikely I will go again.

Room tip: Don't go.
Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Sarah G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 October 2023

Well this is a first!! The first terrible review we have ever written! We had a confirmed booking a year ago at this Motel through booking.com for a concert and had put all our plans in place to get away, including travelling some distance to get there. We suddenly received a cancellation notice from this Motel via booking.com for no reason and just a few weeks before the concert. This weekend was v popular and there are no other options for accomodation at such short notice. After repeated attempts to call the Motel, messages and emails left unanswered and booking.com confirming the booking was cancelled by the Motel, we can only assume that they have resold our room for a higher price and put money well above any commitment to customers or service. By far the worst experience we have had of lack of communication, unprofessionalism and a lack of respect from a hospitality business in NZ. An extremely disappointing and frustrating experience from an accomodation provider who doesn’t seem to care.

Date of stay: October 2023
Trip type: Travelled as a couple
Thank david h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 October 2023

I would give a zero star. Untrustworthy. Booked a year ago for concert and they have just cancelled. Told booking.com they are closing, absolute rubbish. They won't answer calls. I hope Karma comes around as you don't deserve to be in business.
Plenty of other options around so please don't support this business as they don't support us. Looking at reviews that say untrustworthy and dirty I would say are correct.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank SamsungNZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2023

Along with many others my partner and I booked many months in advance to attend the Robbie Williams concert in November, only to have our booking suddenly cancelled with no explanation 4 weeks before the date.
Can only imagine they found a way to make more money by replacing us.
Would never touch this place again.

Date of stay: October 2023
Trip type: Travelled as a couple
1  Thank Mikeytripper
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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