Your room was fully equipped with towelling for 2 people which was changed daily. If you required extra you had only to ask. Your complaint that the Wi-Fi was rationed to 200mb I can answer as follows: When I gave you the ticket you said it was more than enough for your needs. All our guests say the same. Extra tickets are free upon request. I will not dish out 1,000mb to someone who will only use 100mb to check emails. That makes no sense. Then you berate my wife, blaming us that the 200mb had run out. When I was able to point out that you had indeed used it all (mostly, by your own admission, facebook) not one word of apology from you. So you can understand my less than smiling face, given your attitude and the upset you caused my wife. As for customer service, for no charge whatsoever I gave your wife two items of quilting that she admired and wanted to show to her sewing circle. She thanked me, you mark us down for service. I was half expecting a poor review from the moment you arrived when you began slighting the previous motels you had stayed at. We do our best and we will continue to do our best, just that for some people that will never be enough.

I am at a loss to understand your review. You recommend others to stay elsewhere yet you wanted us to book you in for an extra night. We could not because before you had made up your mind to stay, we had taken a confirmed booking which filled the motel. It is Summertime , we are busy, busy, busy and you only mentioned the "possibility" of staying on. So your review seems like spite. We have only just been awarded an excellence award from Booking.com and Tripadvisor also rates us as recommended. The room you had has only recently been redecorated. As for a lack of friendliness, we were only too happy to talk to fellow Brits.