We booked two rooms here for the Art Deco festival and we weren't disappointed. Clean and comfortable with all mod-cons expected for the price. The owners and staff were very friendly and helpful, which improved our rating markedly.
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santo t
Auckland, New ZealandReally good overnight stay
Review of Ace High Motor Inn
Reviewed 6 Jan 2017
This Motel was really good. Clean with all kitchenette stuff, comfy beds, and spacious, with good bathroom. The owner / Manager was very friendly and really helpful when we need information, the bonus is a small swimming pool with special room for spa. Close to main road, but we have a decent sleep, no problem at all from any noises from the road. Location a bit far away from city centre, but if you have car, this should not be a problem.
Date of stay: January 2017Trip type: Travelled as a couple
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Reviews (53)
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22 - 27 of 53 reviews
robertmE4936MR
Canberra, Australia
15466
Room tip: All rooms are good as far as I can see, except possibly for parking
Date of stay: February 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grannylynne
Brisbane, Australia
3910
We needed a rest in Napier so pulled in to the first motel we saw. The owners were very friendly and welcoming and the room warm and inviting.
All amenities were there, including a laundry and ironing board.
It was only an overnight stop but we would definiteley return.
The bed was very comfortable and the room was quiet. A special plus for the shower
Have a chat to Frank....he is lovely
Room tip: Car parks are pretty small but adequate
Date of stay: October 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
miffytrina
Carterton, New Zealand
91
Very accommodating motel, couldn't help us enough, lovely clean rooms, had everything we needed for a stay even extra towels which is always a bonus! Lovely couple who own it, very helpful and friendly. Thanks for a great stay.
Date of stay: August 2016
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Miriam G
Motueka, New Zealand
3713
Stayed two nights here, with our 2kg 14 year old Chihuaha Paris, Most obliging friendly couple. Nice electric blankets and comfortable beds. All equipment we needed to be self contained.Warm, clean. And Free WiFi. Have stayed there 11 year years ago and there service is still A+
They have a swimming pool and a spa
Date of stay: August 2016
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waldohelen
Cambridge, New Zealand
576
We came as a group to stay at this accommodation, so booked 4 rooms. The hosts are very friendly and help full.. The decor could be updated but I guess that's what you pay for. Everyone in our group we all concluded that the cleanliness of the kitchen and bathrooms could have been better. If you looking for cheap to average accommodation this would suit.
One note I was not happy with is that your parking does not line up with your room. This means that if another room user turned up late (as in our case) you get the head lights from their car shining into your room. I also could not keep tabs on our car for security and yes we had an item stolen from our car which may have not happened if our car was in front of our room.
Date of stay: April 2016
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entered, Owner at Ace High Motor Inn, responded to this reviewResponded 24 May 2016
We are very disappointed we were not able to satisfy your expectations, we have noted your concerns put practices in place to improve our standards
The configuration of our rooms are what they are because it was the way the motel was constructed and unfortunately we cannot change that
we have cctv and on reviewing failed to find any illegal activity regarding vehicle tampering
We are not a gated community so peoples movement is not restricted
we do however recommend the Police advice which is "Lock it or Lose it"
Frank Craig
This response is the subjective opinion of the management representative and not of TripAdvisor LLC