Super Friendly and so clean. The husband wife team here make it feel like your a guest in their home. :) Highly recommend staying here and bringing the whole family. Our only regret is we are only here for one night only!
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waldohelen
Cambridge, New ZealandAverage, not clean
Review of Ace High Motor Inn
Reviewed 15 May 2016
We came as a group to stay at this accommodation, so booked 4 rooms. The hosts are very friendly and help full.. The decor could be updated but I guess that's what you pay for. Everyone in our group we all concluded that the cleanliness of the kitchen and bathrooms could have been better. If you looking for cheap to average accommodation this would suit.
One note I was not happy with is that your parking does not line up with your room. This means that if another room user turned up late (as in our case) you get the head lights from their car shining into your room. I also could not keep tabs on our car for security and yes we had an item stolen from our car which may have not happened if our car was in front of our room.
Date of stay: April 2016One note I was not happy with is that your parking does not line up with your room. This means that if another room user turned up late (as in our case) you get the head lights from their car shining into your room. I also could not keep tabs on our car for security and yes we had an item stolen from our car which may have not happened if our car was in front of our room.
Trip type: Travelled with family
Value
Rooms
Service
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entered, Owner at Ace High Motor Inn, responded to this review
Responded 23 May 2016
We are very disappointed we were not able to satisfy your expectations, we have noted your concerns put practices in place to improve our standards
The configuration of our rooms are what they are because it was the way the motel was constructed and unfortunately we cannot change that
we have cctv and on reviewing failed to find any illegal activity regarding vehicle tampering
We are not a gated community so peoples movement is not restricted
we do however recommend the Police advice which is "Lock it or Lose it"
Frank Craig
The configuration of our rooms are what they are because it was the way the motel was constructed and unfortunately we cannot change that
we have cctv and on reviewing failed to find any illegal activity regarding vehicle tampering
We are not a gated community so peoples movement is not restricted
we do however recommend the Police advice which is "Lock it or Lose it"
Frank Craig
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (53)
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27 - 32 of 53 reviews
Waiata T
Napier, New Zealand
11
Room tip: Family Units
Date of stay: April 2016
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
entered, Owner at Ace High Motor Inn, responded to this reviewResponded 14 April 2016
We are very pleased you enjoyed your stay come and see us again some time soon
Maureen
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelz141
Palmerston North, New Zealand
31
via mobile
Stayed for the one night in a studio room with our 10 month old son. Room had plenty of room for our Portacot and was a very comfortable bed for us too! Had a lovely time and felt very welcomed by the very friendly owners. Will be staying again.
Date of stay: December 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sirda
Wellington, New Zealand
216
Excellent stay at this motel. Good location, friendly owners who made us feel very welcome. We had a large spacious two bedroom apartment which was clean and well laid out. The pool and spa were very welcome after a long trip!
Date of stay: December 2015
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August_A_Du
Lower Hutt, Wellington, New Zealand
187
Convenient on the corner of Kennedy Road and SH 50A. We had a comfortable studio with excellent queen sized double bed. The motel features an outdoor pool and a large inside spa pool. Owners are very hospitable. They have several (at least 4) large gas BBQs for guests and think outside the box to make things work. We'll certainly come back here.
Room tip: Motel is pet friendly; advise the owners in advance.
Date of stay: November 2015
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BBTEASTCOAST
Porirua, New Zealand
11
Nothing was a hassle for hosts Frank and Maureen when it came to our late request to accommodate our family of 3 adults, 5 children. We arrived late from a long drive back from the East Coast and we were welcomed with wonderful smiles, information to ensure we had a kai and a good rest. Kids were hot and bothered so it was a quick dip in the lovely outdoor pool which had the sun on it all day... not to mention the offer of the spa pool for the aching bones of the adults... The beds were comfy and cool with the ceiling fans and kitchenette to cater to your needs.... We were even told we could bar-b-q free of charge and loan a bike (there were about 6 there), next time we were in town. A great location just minutes from city centre, very fair price. Would definitely suit big groups as well. Thanks Frank and Maureen... see you on our next trip up/back from the Coast!
Room tip: All rooms are on the ground floor... great access!
Date of stay: December 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.