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“Great dinner”
Review of Restaurant on Alma

Restaurant on Alma
Ranked #42 of 397 Restaurants in Hamilton
Certificate of Excellence
Price range: US$18 - US$23
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 13 April 2017

We had dinner here tonight and thoroughly enjoyed the experience. The food was delicious and the staff were very friendly and efficient.

    • Value
    • Service
    • Food
Thank Russell P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelFB, Manager at Restaurant on Alma, responded to this reviewResponded 16 April 2017

Hi Russell P,

Thanks for taking the time to write a review of your experience with us. We really do appreciate it. Hope to see you again soon.

Kind Regards,

The Restaurant on Alma Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (106)
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27 - 31 of 106 reviews

Reviewed 10 April 2017

On arrival we were greeted by Christian who made us so welcome. He escorted us to our seat and explained everything required to give us the chance to make our order for dinner. No hurry, no panic but heaps of friendly advice and suggestions. He then proceeded to wait on our table, welcome new guests, wait on them but always keeping an eye on everyone. Great service by one staff member. Clone him!!

    • Value
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    • Food
Thank graysand50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelFB, Manager at Restaurant on Alma, responded to this reviewResponded 16 April 2017

Hi Graysand50,

Thanks for taking the time to write a review. We are ecstatic that you enjoyed your evening with us. We look forward to having you back next time.

Kind Regards,

The team at Restaurant on Alma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2017 via mobile

The best restaurant I've ever been in Hamilton, New Zealand in terms of service and attentiveness of their staff. It was my husband's birthday and we were greeted with a nice set up of our table. Little things like that moved me because we felt special and valued and of course my husband was happy.
Food were delicious and nicely presented with a very nice surprise twist on the dessert. I couldn't ask for more. It was indeed a nice birthday dinner.
It was a busy night but the staff smiling, friendly faces were reassuring. Highly recommended restaurant A+++

Thank grazee312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelFB, Manager at Restaurant on Alma, responded to this reviewResponded 2 April 2017

Hi grazee312,

We are so happy that your husband enjoyed his birthday with us. We can't wait to see you all next time.

The Restaurant on Alma Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2017

We recently celebrated a birthday at the Novatel restaurant on Alma and we were all impressed by the outstanding service provided by Christian. Nothing was too much trouble, the food was impressive and we thoroughly enjoyed the night. Thank you Novatel. We will be back.

    • Value
    • Service
    • Food
Thank Carolyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelFB, Manager at Restaurant on Alma, responded to this reviewResponded 2 April 2017

Hi Carolyn H,

We are glad that you enjoyed yourself when coming in to visit recently. Christian is a superstar and we are glad that he took good care of you. See you next time.

The Restaurant on Alma Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2017

Had a 3 course meal there, food presented beautifully, amazing flavours. The salt and pepper squid entree and dukkah lamb main were the highlights. Only downside was the service. It was a mid-week dinner and barely 20 people in the restaurant. the 3-4 waitstaff were dreadfully inefficient in taking orders, delivering food and clearing plates. Some of the waitress look to be high school age and it showed as they fail to have an "eye" on whats happening on the floor. It was one of those kitchens were you could see the chefs making the food at a distance and when ready placed on the top for it be to served. Despite the restaurant being almost empty, some of the food would be sitting there for 5-10minutes. My ice cream on top of the dessert was 1/2 melted by the time it arrived! For a restaurant that charges $30-35 mains, this is unacceptable.

I would advice training your wait staff appropriately otherwise be prepared for further negative reviews. Such a shame as the food was delicious and the meal experience hampered by service.

    • Value
    • Service
    • Food
Thank NZslacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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