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marlin7477
Auckland Central, New Zealand

Aspen

4.0 of 5 bubblesReviewed 9 Jun 2021
Stayed in the business room was great bed could be bigger and better. Other than that was good. Staff ok. I asked for another towel was told still in dryer i will bring one to u never saw it. Also when got there they could not find booking.
Date of stay: June 2021
Review collected in partnership with this hotel
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Reviews (199)
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14 - 19 of 199 reviews
Reviewed 10 June 2021

Very clean and comfortable, easy acces to everything and no hassle for checking in and the check out. Great customer service. I would highly recommend this motel and would definitely go back again when we can.

Date of stay: June 2021
Review collected in partnership with this hotel
Thank sinaumeasimeauli
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2021

The room was clean and tidy, mould on the curtains, pots and dry pan were disgusting still had food stuck on the bottom, hot water was warm to fill the spa and there was no smoke alarm, just the base on the ceiling.

Date of stay: May 2021
Review collected in partnership with this hotel
1  Thank ctana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 June 2021

No electric Blankets
hair in the sink Kitchen and bath room sink and shower.
The room had a bad smell. It also need a overall good clean.
I had to ask where the room was as directions not offered. Also need to request a receipt as not sent.

Date of stay: May 2021
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank jeoffreyhealey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 May 2021

Absolute KAKA hole, used for emergency housing. ROOM 27....broken bed...STILL, mould all over the ceiling, the walls and bedside drawer looks like it’s been used as a chopping board.
Rubbish and cigarette butts out the back window, place stunk like a public toilet when we walked in, soon realised it was masking the stale smoke smell.
For $219 per night you’d hope for a lot better! Don’t trust the photos on there website!

Date of stay: May 2021
Trip type: Travelled with family
1  Thank dillondavidson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 May 2021

I had booked an overnight stay 30th April 2021. However did NOT stay there, It was disgusting. My daughter and I were given room 27, just opening the front door we could smell a foul odor, which continued throughout the unit. When I went to open the back bedroom window for fresh air, I saw the grass area was littered with rubbish, empty bottles and a USED TAMPON!! YUCK!! the master bed was broken, if you lie on it, you rolled. The ceiling above bed was dirty, mouldy looking and the walls in the whole unit were dirty. There were flies everywhere. Did somebody die in there? My 13yr old daughter with me has asthma and could not stay in the room for long. We opened windows and went out for a while. Came back and still the same smell, so we had to leave and pay for another motel. The motel we went to a few door down said they often have people from Aspen call them not wanting to stay there. Why do they continue to run this motel? I would not let my pet dogs stay in this motel. Nobody was around to talk to at reception, so we left and threw the key in the window. Does not rate, I had to choose one star or it wouldn't save, this is certainly a no star rating.

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Date of stay: April 2021
Trip type: Travelled with family
3  Thank rochellej716
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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