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HRL
Christchurch, New Zealand

Very disappointing and a terrible sleep

2.0 of 5 bubblesReviewed 5 weeks ago
Very disappointed with this Ramada. Cannot recommend to other travellers and won't stay again. Had one of the worst sleeps ever. The location is central but this means it's very noisy and the parking is tricky; our car got trapped in by other guests randomly parking outside designated first come places. Inside, our room was drab, small, with a very dark old bathroom with a leaking shower and old grout, a bedroom window that didnt open with condensation on it and stained curtains, very old fixtures and frayed carpet... you get the picture. We were woken by inconsiderate guests right outside our door at 1230am, 4am, 430am... whilst not the hotel's fault they have selfish guests, this was the final straw for me. Needs a lot of work.
Date of stay: July 2024
Trip type: Travelled as a couple
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jahdon Harrison, Marketing at Ramada by Wyndham Hamilton City Center, responded to this review
Responded 1 week ago
Hi
Thank you for taking the time to write your review, we have noted some of our concerns and will be loooking in to these,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews free parking on site central location main street rooms are clean centre of town within easy walking distance hamilton city bed was comfortable stayed one night waikato river would stay again
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4 - 9 of 327 reviews
Reviewed 4 weeks ago

The worst place I’ve stayed ever. The bed was like concrete, bathroom was grimey and unclean, bedroom had bugs, hot water in the shower would go cold and then piping hot, room was a lot smaller than expected. Lower rated hotels have been better than this place.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank khme870378
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jahdon Harrison, Marketing at Ramada by Wyndham Hamilton City Center, responded to this reviewResponded 1 week ago

Hi
Thank you for taking the time to write your review

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2024

Overall great experience for the price. The facilities were good..would choose a room in a different part next time

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank fsamue907990
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jahdon Harrison, Marketing at Ramada by Wyndham Hamilton City Center, responded to this reviewResponded 31 July 2024

Hi
Thank you for taking the time to write a review, we are glad that you enjoyed your stay with us and look forward to seeing you in the future next time your in Hamilton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2024

Great location. Easily accessible to shops, restaurants and bars. Would highly recommend staying at Ramada by Wyndham in Hamilton.

Date of stay: June 2024
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank blahti589937
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jahdon Harrison, Marketing at Ramada by Wyndham Hamilton City Center, responded to this reviewResponded 31 July 2024

Hi
Thank you for taking the time to write a review, we are glad you enjoyed your stay with us and hope to see you next time you are traveling to Hamilton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2024

Bathroom not very clean. Shower seals dirty. Steps in bathroom dangerous . Bathroom tiny
Noisy hotel all night
Two small double beds
Room heating not working so cold with no extra blankets

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jpaton146838
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jahdon Harrison, Marketing at Ramada by Wyndham Hamilton City Center, responded to this reviewResponded 31 July 2024

Hi
Thank you for taking the time to write a review, we are sorry your stay was not up to out usually high standards and apologies for your bad experience, we have taken your issues into consideration and will be investing why this has occured, once again we do apologies for the experience you had at our hotel

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Reviewed 28 June 2024

Ramada Hamilton is my go-to choice when seeking accommodation in Hamilton. Central CBD location with secure off street parking (must be requested/ reserved upon booking) and close to many amenities makes.this hotel ideal. Always comfortable rooms, very clean, a d super helpful staff.

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank richardrT3964DR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jahdon Harrison, Marketing at Ramada by Wyndham Hamilton City Center, responded to this reviewResponded 31 July 2024

Hi
Thank you for taking the time to write your review, we are delight to hear that we are your go to hotel here in Hamilton, we are glad we are able to make your stay comfortable while you are here

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