Checking in was a bit of a struggle, especially as there is no dedicated parking near the hotel. Parking was main issue. Room was clean, but in general the premises requires a bit of an upgrade. Value was good. Room dark and quiet for good night rest.
Hi
Thank you fo your review, we are always trying to improve our services to guest and we have noted your comment about an easy check in point to park
All services a really good.The reception have a smiling face warm welcome.Provide a good parking for me.
Hi
Thank you for your review, we are glad you enjoyed your stay and the services we provide, we look forward to welcoming you back next time your in town
Hotel is a bit tired. Decore needs a refresh. Too pricey for what you get. That also applies to breakfast.
Hi
Thank you for comments, they have been noted
I was skeptical to stay here after seeing other reviews, but I'm happy we did. The hotel is in a great location & is clean. The room was basic & clean, it had all we needed for our 1 night stay.
We booked last minute so didn't get a parking spot, but sky city parking is only just down the road (though not cheap).
Would stay here again next time we come to Hamilton.
Hi
Thank you for taking the time to write a review, we are glad you enjoyed your stay with us, I do apologies about the parking situation as it does fill up quickly, we look forward to welcoming you back next time your in town
room was tired but clean. Bathroom really really small but it was also clean. probably worth paying a bit more for a better room i felt we were puit in the budget section.
Hi
Thank you for your review, we are glad you enjoyed your stay and we are always looking to improve our rooms and your comments have been noted
