we stayed here while my father was in cardiac care at waikato hospital. The receptionist and staff were very friendly and helpful. We had to change our booking at last minute and it was no problem for them to help us with this. The units are lovely, clean and right next to the hospital. The staff even gave us a shuttle ride to the hospital on the morning of my fathers operation. Super helpful :) Recommend staying here and would stay again anytime 10/10!!