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Lorraine G
Tauranga, New Zealand

Would Recommend

5.0 of 5 bubblesReviewed 28 Jul 2016
Very clean room with wonderfully comfortable bed. Spotless cleanliness and
very pleasant hosts and all the kitchen equipment you need - what more
could you want.
On the main road but very quiet. Didn't have breakfast but it was available
at a very good price.
Date of stay: July 2016
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (36)
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17 - 22 of 36 reviews
Reviewed 10 February 2016

Stayed over for one night, 8 Feb 16, Advertised the most comfortable beds in Gisborne, I would say probably in New Zealand. Spotless accommodation, smelt like a breath of fresh air. Highly recommended.

Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
4  Thank Major49
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 September 2015

Our 1st stay here was good ~ We would return again.

We stayed in Room 9.

The Bed & Pillows were very very comfortable.

The room was spotlessly clean and well appointed with Tea, Coffee and Milk, 32" wall mounted Flast Sceen TV and a table and 2 x chairs.

The room was SO quiet and also warm while outside was cool.

The only complaints were:

1) The state of the bathroom cabinet ( rotting away ) = time to be replaced.

2) No Security Chain on the front door lock. = The 2nd day I asked for it to be repaired \ repalced and it was completed within 1 hour! However I do feel management should have picked this up and done this automatically.

Close by to Petrol Stations, Take Aways and restaurants.

Made a good base while we went out looking for Real Estate to purchase.

Room tip: Rear rooms will be the quietest ( away form the main road in to Gisborne )
Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Jon M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 March 2015

We had business in Gibourne and stayed at this lovely motel again...really nice, clean and roomy units. The owners are very friendly and helpful.

The beds are extremely comfortable with lovely white cotton sheets ...beautiful white towels and even face wipes in the bathroom for removing face makeup instead of the White face cloths .

Will definetly stay here on our next visit

Date of stay: February 2015
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank WhitiJill
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2015

Three of us took a unit for $140 stayed here on a Saturday night before heading to East Cape. The motel is nice except no microwave in the unit BUT its neighbor is a partyer. Sterio music went on all night and morning till 2am plus again 7am! Very very shocked. The manager lives on site upstairs, I went and knocked on the door hoping something could be done --- we need some noise control! I am sure you can't sleep either under such noise either. Sadly he is reluctant to do anything or maybe he get use to the noise already. Having less than 4 hours sleep whole night, I will not come back to this place again.

Date of stay: March 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank FUNDAYSNZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
janice b, Owner at Colonial on Gladstone, responded to this reviewResponded 23 March 2015

We have indeed had trouble with our neighbours who have had their music extremely loud and the base on high which is very invasive. The guest seems to have mis-understood our response to her query as we had already rung the Council Noise Control Service and there was little 'else' we could do.
None of this helps those guests who had little sleep that night and we apologise for that but it was out of our control.
Although it doesn't help previous guests, subsequently Noise Control have seized the stereo and the police have had a 'strong word' with them and it seems likely that our problems are at an end.

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Reviewed 2 March 2015

We stayed here for a one night stop over after driving East Cape. It was an average unit. The mangers were friendly, but the unit was dated and had a bit of a funky smell to it. One of our single beds turned out to be a cot (that had not been mentioned upon booking). The bars of the cot fell off and we just fixed it ourselves, and then it turned out to be a decent cot.

For a New Zealand motel, it was average. If you are used to North American hotels, you may not love this one.

Date of stay: February 2015
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
Thank Rhea848
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
janice b, Owner at Colonial on Gladstone, responded to this reviewResponded 23 March 2015

It is disappointing to us as operators of this Motel that the first we hear of a problem is on Trip Advisor which obviously have a long term effect on our business.
We took over the Motel late last year when it was in a very rundown state and have been upgrading the units and their contents as soon as we have been able.
All the furniture (including beds) has been renewed to a high standard. Our family units are set up to take 4 people but can take 5 with the addition of a fold up bed. These guests chose to have 5 adults in one of these units. In the Trip Advisor entry, the fold up bed is referred to as a 'cot' - in New Zealand a cot is a bed with sides for a baby or preschool child and this is not what they were given. We no idea what the smell was that they referred to but it is not here now - it is hard to fix something when you are not told about it.
We apologise that the guests found their unit less than perfect.

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