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“Group of Indoor Bowlers”
Review of Bella Vista Motel

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Bella Vista Motel
Ranked #6 of 26 Hotels in Gisborne
Certificate of Excellence
Reviewed 20 July 2017

On behalf of our Indoors Bowls Team we would like to say a huge thank you for your hospitality over the weekend when we stayed at your complex.

From the time we arrived to our rooms all closed up with a light on and heater going to the day we departed and when our bus driver came back to collect his shoes that he left there and you said you were going to bring them to him.

That is what we call “going the extra mile”.

Hope to be able to use your facility again in the future.

Kind Regards
Sharon Hook
Team Manager
Tauranga Indoor Bowls Paterson Representative Team

Room Tip: Motel is easy to find and there was no road noise
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  • Stayed: July 2017, travelled on business
    • Rooms
    • Service
Thank ianfoster2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 138 reviews

Reviewed 15 July 2017

Stayed here with work a few weeks ago, nice clean accomodation but the studio room I had room 13 was pretty compact great for one night. Have stayed here in the past and had upstairs room which are very generous in size with spa bath etc so guess i must have been spoilt previously. Bella Vista Gisborne is nicely located close to town on the main road, a short walk to town and dining options 15 or 20 min walk,beautiful beach nearby . good value

Stayed: June 2017, travelled on business
Thank KiwiBoy66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frik_B123, Owner at Bella Vista Motel, responded to this reviewResponded 17 July 2017

Hello there,

Thank you for your review of our motel. We have a marvelous team who work very hard to bring our guests an experience to remember for all the right reasons. We're glad you noticed how clean the units are and how well we are located and we look forward to welcoming you back!

Kind regards,

Frik and Marise

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2017

Bella Vista motels are all pretty similar in style and I have stayed in quite a few of them. They vary from very good to pretty poor. This one is at the lower end of the spectrum. Our studio, Room 13 on the first floor, was pretty small, with room for only one bedside table for a double bed and requiring a sliding door to the shower room. The window above the kitchenette was fitted with a venetian blind and there were bright lights outside, meaning that you might need an eye shade to help you sleep, if you are sensitive to such things. However, as with most Bella Vista motels, it was modern and beareable for a one night stay.

  • Stayed: March 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank W00dway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frik_B123, Owner at Bella Vista Motel, responded to this reviewResponded 9 July 2017

Good day reviewer,

Unfortunately you do not include your name in this review, which is a pity. It is also a pity that you chose not to bring your complaints to our attention when you had the opportunity to do so. Your assertions invite comment.

1. Our motel was voted as a TripAdvisor Traveler's choice winner in 2017, placing us in the top 1% of motels in New Zealand. Clearly the vast majority of our guests do not share the view that our motel "is at the lower end of the spectrum" as you allege.

2. If you frequently stay at Bella Vistas you will know that the buildings are essentially copies based around a similar floor plan. With the exception of some motels in the Group which offer units with more rooms, the various classes of units are the same size. Given that you would have known beforehand what the size of the queen studio unit was that you booked, we find it exceedingly strange that you did not book one of the larger units. The unit you stayed in was refurbished in the last year, but we notice that you did not raise any issues with the quality of the unit itself.

3. As you said, the unit you occupied is on the first floor. There are no "bright lights" outside the room- there is a single low voltage light on the ground floor below which may reflect dimly through the kitchen window at night. Closing the aluminium venetian blind blocks this light out completely.

Given our motel's proud history, past and current performance we feel that there is a material disconnect between your qualms and the spurious assertion that our motel "is at the lower end" of the spectrum.

Kind regards,

Frik

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Reviewed 29 April 2017

We stayed in a studio room - bed with ensuite... The room had everything we needed to make our stay comfortable. Perfect for a wet and cold night in Gisborne. The staff were lovely - caring and very friendly...

Room Tip: Studios perfect for a one or two night stay...
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  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Robyn V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2017

Arrived without a plan for where we were going to stay and drove down Gladstone Road which is full of Motels. We turned around after passing and managed to get one of the two rooms available. We were shown around both so had the choice. The room is clean, standard size with all amenities supplied. We were not disappointed and the staff were very pleasant.

Stayed: January 2017
Thank GorsJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bella Vista Motel

Address: 511-513 Gladstone Road, Gisborne 4010, New Zealand
Region: New Zealand > North Island > Gisborne Region > Gisborne
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 26 Hotels in Gisborne
Price Range: $117 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bella Vista Motel 4*
Number of rooms: 18
Official Description (provided by the hotel):
The Bella Vista Motel in Gisborne is an award winning modern 4 star (Qualmark assessed) property with 18 units. Situated on Gisborne's main road, we are a 2-3 minute drive away from the central business district, the Gisborne Airport, the Gisborne industrial area, the Gisborne Park Golf Club, Botanical gardens and the magnificent Midway and Waikanae beaches. Our excellent location and facilities will ensure that you have an enjoyable stay, be it for business or leisure. We offer unlimited free WiFi throughout the complex and you can enjoy a cooked, health or continental breakfast before you get going. Our location, set back from the road, ensures a good night's rest. We pride ourselves on customer service and our ability to meet our guests' individual needs. We look forward to welcoming you at Bella Vista Gisborne. Frik and Marise. Proudly part of the Nationwide Bella Vista Accommodation Network ... more   less 
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