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“Very kind staff”

SkyBus Auckland Airport Express
Certificate of Excellence
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Attraction details
Recommended length of visit: <1 hour
Owner description: Skybus provide a 24/7 Direct Service between Auckland International Aiport and the City of Auckland. We operate an on average 10 minute frequency service. Tickets can be purchased online via skybus.co.nz or at the Bus Stops located at both Domestic/International Terminals and at 396 Queen Street, Auckland.
Reviewed 17 September 2018 via mobile

We bought two rerun skybus tickets at a vending machine in the airport using credit card. Due to our poor English, we did not understand the meaning that a tag attached to the machine saying “out of paper”, after we finished paying, of course no ticket comes out. We tried to call for refund, but nobody answered as it was Sunday. So we went to the ticket office out of the airport for help. The staff, her name is Zena, was very very kind to us. She believed us even we could not prove we paid at that time. Incredibly, she issued two tickets to us. This is the first person who helped us solving problem in this country, she is our first image of Auckland and New Zealand.
Thank you, Zena. We are very glad to recommend skybus to everyone we know.

Thank ryujimizuno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (784)
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"sky bus"
in 45 reviews
"north shore"
in 43 reviews
"queen street"
in 57 reviews
"domestic terminal"
in 19 reviews
"free wifi on board"
in 13 reviews
"friendly driver"
in 16 reviews
"reliable service"
in 16 reviews
"clean bus"
in 8 reviews
"return ticket"
in 18 reviews
"bus service"
in 11 reviews
"great driver"
in 8 reviews
"caught the bus"
in 9 reviews
"ticket office"
in 7 reviews
"new zealand"
in 11 reviews
"stops"
in 90 reviews
"cbd"
in 64 reviews
"shelly"
in 21 reviews
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137 - 141 of 784 reviews

Reviewed 17 September 2018 via mobile

Took SkyBus return way at Auckland, very friendly staff and good service. Bus is clean and comfortable. Would use it again for next trip!

Thank TinTin_Macau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2018 via mobile

Fast and direct service to Albany. Hope they go to Westgate soon! Easy to access at the airport. Also cheaper for seniors.

Thank PipnPaulF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2018

What a great way to travel from the airport! Very easy to find and runs frequently. We travelled to Albany and had a very helpful and pleasant driver - Ian - who helped with the cases on and off. We will definitely be using Skybus again when needed.

Thank Explorer567166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 September 2018 via mobile

We had a very friendly driver Shelly G. who was very gracious with us until we got to our drop off at the North Harbour. Easy, smooth and comfortable transfer-travel from the airport.

Thank you!

Thank mosquedaadam0709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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