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Alisonleehughes123
Mudgee, Australia

A comfortable and convenient place to stay.

5.0 of 5 bubblesReviewed 7 Jan 2025
The hotel was located close to the city centre, making it convenient to get to tours and restaurants.
The room had a kitchenette which was great. The beds were very comfortable.
There was also free access to the laundry facilities.
Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AAAB DM, Owner at Adina Apartment Hotel Auckland Britomart, responded to this review
Responded 1 week ago
Dear Alison

I would like to take the opportunity to thank you for your 5-star review of your recent stay with us at Adina Apartment Hotel Britomart.

We are delighted that you enjoyed our great location.

Kind regards,
Mark M | Duty Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,104)
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Reviewed 1 January 2025 via mobile

Adina is a fantastic choice for families visiting Auckland.

Staff are very kind and always willing to help. Mark is great!
The rooms themselves are very big and comfortable.

It’s a little bit away from the central area of Auckland which is both nice and a bit annoying. It’s about a 10min walk to center town.

The only gripe we had was with the cleaning service who just didn’t want to clean the room. We called to request cleaning a few times but they never came or just dropped off towels and left. For the money we paid, a daily full clean is not too much to ask.

We also requested two twin beds and a king. Instead, they gave us a king in one room and a Queen in the other. Separately in the downstairs area, we got a single twin. After corresponding in advance with the hotel, I found it bizarre this request was not adhered to. But, it was really no big deal as it all worked out in the end.

Adina Britomart is a great place to explore Auckland with lots of space and comfortable rooms.

Room tip: High floor better
Date of stay: December 2024
Trip type: Travelled with family
Thank cjkranz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AAAB DM, Owner at Adina Apartment Hotel Auckland Britomart, responded to this reviewResponded 1 week ago

Dear cjkranz

I am delighted to learn of such a great experience with our staff and thank you for reviewing your most recent stay.

Thank you for taking the time to provide us with quality and constructive feedback. We are focusing our attention to the area you mentioned and have discussed this with the department head,

I'm happy to hear you enjoyed your stay and we look forward to welcoming you back soon.

Kind regards,
Mark M | Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2024 via mobile

Accommodation was good in a good location. Only a couple of minutes walk from the centre. Rooms were clean and spacious. Was abit surprised when we were told to pay 50 dollars for 2 days for parking as we thought it was included in the price. Would stay there again

Date of stay: December 2024
Trip type: Travelled as a couple
Thank Karl M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AAAB DM, Owner at Adina Apartment Hotel Auckland Britomart, responded to this reviewResponded 1 week ago

Dear Karl

I would like to thank you for taking the time to review your most recent visit to Adina Hotel Britomart.

I am delighted to read that you enjoyed our location, and look forward to welcoming you back for another enjoyable stay in the near future.

Kind regards,
Mark M | Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2024

Although the parking situation took a bit to work out, with off street parking outside the hotel very limited for check in and check out (to receive and return key card to access parking area), the overall stay at this hotel can't be faltered. The room was clean and well equipped for easy meal preparation and comfortable sleeping. I'd stay again when on business.

Date of stay: December 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 151Sunseeker67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AAAB DM, Owner at Adina Apartment Hotel Auckland Britomart, responded to this reviewResponded 1 week ago

Dear Sunseeker

Thank you for taking the time to highlight your time with us here at the Adina Hotel Britomart! We loved reading your comments and thank you for choosing to stay with us for your Auckland stay. We hope to welcome you back again soon.

Kind regards,
Mark M | Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2024

This was our first trip to NZ, so we didn’t know what to expect upon arrival…
After a long flight delay, we arrived approximately 3 hours before check-in, expecting to leave our bags in storage and try to find a good coffee place to keep us awake until we could check in. However we were pleasantly surprised when the staff kindly sent us straight to our room! Unfortunately we had an issue with our tv, however the staff were quick to move us to a new (upgraded) room.. again, exceeding our expectations. The accomodation was very clean and more than met our needs. The restaurant downstairs was perfect if we didn’t want to eat outside of the apartments or cook ourselves. The Apartment location was ideal with the ferry terminal, shops and restaurants all within easy walking distance. We loved visiting NZ and will definitely return to Adina when we come back!

Date of stay: December 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Escape34408878729
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AAAB DM, Owner at Adina Apartment Hotel Auckland Britomart, responded to this reviewResponded 1 week ago

Dear Escape

Allow me to thank you for reviewing your most recent stay at Adina Apartment Hotel Britomart.

I am delighted that your stay was of utmost enjoyment and that our team were able to extend great service throughout all encounters.

I do hope we are able to welcome you back to Adina Britomart in the near future and thank you once again for your fantastic comments.

Kind regards,
Mark M | Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2024

I stayed in a studio room, so I didn't have a washer and dryer in my suite. My only major complaint would be that there was only two washers and two dryers in the communal laundry. When I was there one dryer was broken, which lead to a queue of people waiting to use the one working dryer.

The gym was quite small, but equipment was okay.

The room itself was very nice and felt modern. It had a little balcony, but my view was of a carpark, so not exactly a scenic place to sit.

Easy walk to Britomart and everything in the city. Woolies right across the rd.

Was quiet and easy to sleep in the room, with the exception of a lot of light coming in from the aforementioned carpark.

Date of stay: November 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kitty_Mew_Mew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AAAB DM, Owner at Adina Apartment Hotel Auckland Britomart, responded to this reviewResponded 1 week ago

Dear Kitty

Thank you for reviewing your most recent stay.

Thank you for taking the time to provide us with quality and constructive feedback.

I'm happy to hear you enjoyed our location and we look forward to welcoming you back soon.

Kind regards,
Mark M | Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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