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Auckland Waterfront Serviced Apartments
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Reviews (295)
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All reviewsthese apartmentsprince's wharfbeautiful apartmenthilton hotelon arrivalbottle of sparkling wineferry terminalfull kitchenbathroom apartmentwell appointed kitchenperfect locationwasher and dryermaster bedroommaritime museumstore luggageair conditioningcar park
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69 - 74 of 295 reviews
Reviewed 11 March 2016

The apartments are perfectly located, and well furnished, and give you a stunning base from which to explore Auckland. We stayed with our toddler and the huge terrace was used by her for playing and by us for enjoying the view during her nap times - we certainly couldn't have relaxed as much in a hotel room.

  • Stayed: March 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank BrendanLeG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
awsa, Manager at Auckland Waterfront Serviced Apartments, responded to this reviewResponded 10 April 2016

Dear Guest

Thank you for the great feedback. We are pleased you enjoyed you stay and look forward to you returning another time.

Kind Regards
The Team @ Auckland Waterfront Serviced Apartments

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2016

There was a "wow" factor as soon as we were shown in. Our first floor Apartment was clean, spacious and overlooked the harbour bridge. A nice kitchen and good laundry facilities were well used. The table on our balcony was perfect for breakfast and nightcaps. Loved our stay here.

  • Stayed: February 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank BramleyLoiner21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
awsa, Manager at Auckland Waterfront Serviced Apartments, responded to this reviewResponded 10 April 2016

Dear Guest

Thank you for the great feedback. We are pleased you enjoyed you stay and look forward to you returning another time.

Kind Regards
The Team @ Auckland Waterfront Serviced Apartments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 February 2016

We rented the 3 bedroom apartment for 6 nights for $600 per night. As soon as we arrived, the apartment had a nauseating smell. The description of the smell is a wet carpet that's been wet for a long while. The mold smell was thru out the entire apartment. The only way we were able to survive was to hide in the balcony. Since it rained for 3 days, we had to keep the doors closed. There was no fly screens in any of the doors and windows, so you can't leave the doors or windows open. Since there is no air conditioning, and if it's raining with the doors closed, the apartment is an oven.

The apartment is equipped with the basic necessity. Loacation is fine with the expected noise from nearby bars and restaurants. But the toxic smell in the apartment was unbearable and unhealthy. We had to determine whether to get bitten by mosquito or suffocated from the smell.

  • Stayed: February 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Chitons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
awsa, Owner at Auckland Waterfront Serviced Apartments, responded to this reviewResponded 8 March 2016

We take very seriously any complaints we receive. We are very concerned which apartment you stayed in as we have no record in the past month of guests staying for 6 nights under the name Chiton. We would sincerely like to know the number of the apartment. If you did stay with us we sincerely apologise for this unpleasant experience. We have had no one call us to advise this while they were staying, had you called we would have addressed the situation immediately. We are only a phone call away.

It would be great if you could email us directly at - apartment@aucklandwaterfront.co.nz so that we can establish which apartment it was, if at all !!

Thank you
Kind Regards
The Team @ Auckland Waterfront

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Reviewed 17 February 2016

I really have nothing bad to say about our stay here. The location is superb. The room is clean, tidy and comfortable with stylish fittings. My only disappointment is that I didn't stay longer! Graham and Alison were both very helpful. The internet is both fast and secure making it a perfect place for the business traveler. If you are staying in Auckland then stay here, you will not be disappointed.

Room Tip: All the rooms are good
  • Stayed: January 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
awsa, Owner at Auckland Waterfront Serviced Apartments, responded to this reviewResponded 24 February 2016

Thank you so much for the positive comments. Stay a bit longer next time, since you enjoyed so much. Cheers

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Reviewed 16 February 2016

Beautifully clean and comfortable apartment. Spectacular view which was relaxing yet at times exciting with the life on the harbour at your doorstep.There was a welcome bottle of wine in the fridge and quality chocolates on the bed as well as milk and cereal ,tea and coffee selection. There was so much to see and do with a wide variety of eclectic dining venues within walking distance.Clear instructions on the counter made me feel that I was connected to help if required.

Stayed: February 2016, travelled solo
Thank Janette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
awsa, Owner at Auckland Waterfront Serviced Apartments, responded to this reviewResponded 24 February 2016

Thank you for your comments and giving us 5 out of 5. Glad you had a good look around and enjoyed the many dining venues. See you next time.

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