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Reviewed 22 November 2015 via mobile

What a nice place to stay for a couple of days. You can walk to all the major places in Auckland from here. Big, clean, with all amenities, like washing machine, microwave and fridge. Nice balcony, with an amazing view on the harbour and the bridge. Check-in procedure was a bit vague, but turned out well with a personal wellcome. Not cheap. Will definitely come back!

Date of stay: October 2015
Trip type: Travelled with family
Thank Amsterdam-Stampertje
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
awsa, Manager at Auckland Waterfront Serviced Apartments, responded to this reviewResponded 24 December 2015

Thank you for your comments and we are pleased you enjoyed your stay. We look forward to seeing you another time.

Kind Regards
The Team @ Auckland Waterfront

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Reviewed 20 November 2015

This was our first time in Auckland and this apartment has the the wow factor. As you walk in there are 2 bedrooms downstairs and a large bathroom and toilet with washing facilities. As you walk up the stairs you start to see the view of the wharf and Auckland bridge in the distance all the far wall is glass. The living room is quiet large and a lovely kitchen with everything you could want. At night time it's lovely to see the wharf lit up and the Sky Tower which is very close by all lit as well. There are lots of places to eat underneath the apartments but are quiet pricey if you walk further down and cross over you can find several pubs which are cheaper. There is a big supermarket about 1 kilometer down the road if you want to cater for yourselves. The owners actually live in the apartment block and are very helpful and informative. I would certainly stay here again if I was ever back in Auckland.

Date of stay: November 2015
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Linda R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
awsa, Manager at Auckland Waterfront Serviced Apartments, responded to this reviewResponded 24 December 2015

Thank you for your great comments, we are very pleased you enjoyed your stay and hope to see you another time.

Kind Regards
The Team @ Auckland Waterfront

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Reviewed 12 November 2015

Nice view of the harbour and the apartments are well fitted out. Hosts were friendly and welcoming, and wifi was quick (by NZ standards). Walking distance to many area attractions and next door to the ferry terminal. Extra cost for car park was reasonable given the location, and is safe and secure. Will stay again.

Date of stay: November 2015
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank SoCalApproach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
awsa, Manager at Auckland Waterfront Serviced Apartments, responded to this reviewResponded 24 December 2015

Thank you for your comments which we appreciate. We rae pleased you enjoyed you stay and look forward to seeing you again.

Kind Regards
The Team @ Auckland Waterfront

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Reviewed 3 November 2015

This set up is somewhat different from most serviced apartments we have stayed in. There is no housekeeping provided during you stay and you are constantly reminded of the condition the apartment is to be left in. After making sure the bathroom and kitchen were clean I was lucky to find the vacuum cleaner so as not to be charged a cleaning fee. Make sure you take out the trash before you leave. Having said that the apartment we stayed in was nicely decorated and fully equipped including a dishwasher and washer/dryer. For an apartment in this price range you would expect to get free wifi however it cost $8.00 per day. I guess that offsets the bottle of bubbly waiting in the fridge. Graeme and Alison were nice hosts who explained all the requirements at length.

Date of stay: October 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Joanna D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
awsa, Manager at Auckland Waterfront Serviced Apartments, responded to this reviewResponded 8 November 2015

Hi Joanna

Thank you for your comments which are appreciated. We would like to thank you so much for leaving the apartment in beautiful condition. It is unfortunate but we have had a number of issues with some guests and we have had to make this new request. Thanks again for your consideration.

Kindest Regards
Alison and Graeme.

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Reviewed 6 September 2015

We were a family of four adults and wanted to have a central city location. Our flight didn't arrive from Sydney until midnight and so we needed to call the number that the owners provided which was the security person. Our cab driver called ahead and the security guy was there to meet us.
Our apartment consisted of two bedrooms, one with a queen bed and the other with two single beds. There was a small bathroom that contained a washer/dryer which we used. The kitchen had a full size refrigerator, stove, microwave, apt. size dishwasher, toaster, tea kettle, pots/pans and table setting for four people. Thank you for the bottle of sparkling wine and milk in the refrigerator.
The minimum stay is for three days and there is no maid service. We needed to empty our own trash and pick up before we checked out.
Security is tight here. An electronic key is needed to enter the building, the elevator and the different levels.
There is a small balcony with a patio table and four chairs. It rained most of the time so we really didn't use it.
The ferry to Waiheke Island is very close and also our favorite restaurant, the Foodstore. There is a Countdown grocery store about .5 mile away.
Our flight didn't leave until the evening and check out was at 11:00. We were told to go to the Information Center at the entrance to the Prince's Wharf. Rates were supposed to be $5NZ for half a day and I think $10-11 NZ for a whole day. The guy at the Information Center said that they really only take a small piece of luggage and we had three suitcases plus some carry on luggage. I had a $20 NZ in my hand and he looked at it and said the $20 would do, clearly overcharging two times over. He put our luggage behind a partial partition which was not secure at all and we just hoped our luggage would be back when we returned. There was a long line when we came back so we just took our luggage and no one noticed. Not the best way to store luggage.
Also, wifi is not included in the rental price which I really think should be included. It is $8NZ per day.

Date of stay: September 2015
  • Trip type: Travelled with family
    • Value
    • Location
1  Thank minnesotans4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
awsa, Manager at Auckland Waterfront Serviced Apartments, responded to this reviewResponded 25 September 2015

Hi from the Team @ Auckland Waterfront

Thank you for your feedback and we are pleased you enjoyed your stay.As the apartments are privately owned regretfully we do not have luggage storage however we do clearly state this on all information we provide to guests. We apologise if this was an inconvenience to you.

We hope you enjoyed your enjoyed our beautiful country and we look forward to seeing you again sometime.

Warmest Regards
Graeme & Alison
Resident Managers

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