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All reviews sky city hotel orbit restaurant valet parking central location new zealand room was large the heart of the city mini bar buffet breakfast fortuna auckland concierge harbour foyer checkin viaduct
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9 - 14 of 2,615 reviews
Reviewed 9 February 2024

Stayed one night on arrival in New Zealand. Check in was smooth with helpful staff. Room was a good size with a large window but window needed a clean. Enjoyed a drink at the bar towards the top of the Sky Tower, with great views. Concierge helpful, allowing us to park in front of the hotel after picking up our hire car and collecting our luggage. Left a message for housekeeping on departure - bed linen was clean but marked.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Annie75123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tae Kang, Guest Services / Front Office at SkyCity Hotel, responded to this reviewResponded 21 February 2024

Thank you for the review and feedback and our apologies on the marked bed linen. We have spoken to our housekeepers about double checking our stock and we hope you see an improvement on your next visit.

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Reviewed 26 January 2024

Average, got a discounted room rate (still $230 a night) and everything felt discounted. Parking was a nightmare ( no mention of the two different sides). Won't be back, there must be better places to stay with kids in Auckland. Room was ok, average pillows (a few flat ones) buffet breakfast was average for the cost ($35).Overall it dampened our holiday. I think.it would be ok if you paid more, didn't take kids and spent money at the Casino.

Date of stay: December 2023
Trip type: Travelled with family
1  Thank sam h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tae Kang, Guest Services / Front Office at SkyCity Hotel, responded to this reviewResponded 5 February 2024

Thank you for the review, Sam. We have rooms that especially cater to families with kids, although more than the standard rate. We thank you for the feedback and let us know directly should you return to SkyCity.

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Reviewed 6 January 2024 via mobile

We were very happy with the hotel, the service, the location and the price.
Special shout out to the Iwi staff as well.
The only draw back is the business of the lobby but staff usually make a path for residents.
I would definitely stay there again.

Date of stay: January 2024
Trip type: Travelled as a couple
1  Thank ShaunM602
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tae Kang, Guest Services / Front Office at SkyCity Hotel, responded to this reviewResponded 8 January 2024

Thank you for the perfect review! I'm happy to share we are revamping our lobby in the near future and thank you again for the staff shoutout!

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Reviewed 10 December 2023

Room 359 is plagued by building site noise from early morning until currently 8.47pm. Beeping from machinery working on the site specifically. Surely there are noise regulations that prohibit this sort of thing? Best to avoid this hotel if you want a good night's sleep for the next several months

Room tip: Choose a different hotel for several months
Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank JohnGreen201
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tae Kang, Guest Services / Front Office at SkyCity Hotel, responded to this reviewResponded 12 December 2023

Thank you for taking the time to review us. We appreciate the feedback and apologise for the inconvenience. We were also taken a back and very surprised at the timing of noisy works commencing from the road works. These are usually organized with us beforehand so we may allocate rooms on the other end of the hotel but this was not the case this time. Please feel free to get in contact on your next stay so we may ensure you get a good night's rest.

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Reviewed 7 December 2023 via mobile

A wee bit tired but great spacious rooms and surrounded by incredible restaurants and entertainment. Prime location but don't need to leave the precinct for anything, much like a cruise ship! We'll definitely be back.

Awesome staff, super friendly and helpful

Room tip: Utilize the express checkout
Date of stay: December 2023
Trip type: Travelled with family
2  Thank I9929ZLharrym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tae Kang, Guest Services / Front Office at SkyCity Hotel, responded to this reviewResponded 8 December 2023

Thank you for the review and feedback. We are thrilled to share a refurbishment is on the way for our rooms next year. We hope to see you again soon!

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