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“Friendly and personalized service”

Twin Harbours Tours
Ranked #62 of 181 Tours in Auckland Central
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Let these passionate kiwis take you on a boutique family-run tour of fantastic Auckland and the region, showing you our favourite spots and incorporating your interests. There's nothing like exploring a fabulous new location with locals. Our passion is that you leave us having experienced something of why we love diverse, beautiful Auckland so much. Feel free to get in touch to discuss your requirements. We can pick you up from, or drop you off at anywhere, after we have let our beautiful country awaken your senses, rekindle your soul and excite your imagination.
Reviewed 20 March 2016

Ian was a wealth of information while providing a private group tour of Auckland and environs; he was flexible to accommodate the needs of the group while offering recommendations based on his knowledge and experience. The long day trip to Rotorua was outstanding, affording both beautiful countryside and learning about Maori history and culture. The glowworm caves are a must-do. Thanks Ian for a wonderful time and fond memories of our trip.

1  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ian b, Owner at Twin Harbours Tours, responded to this reviewResponded 31 October 2016

Hi, thanks so much for this review; we are so glad you enjoyed your tour. There is such diversity over short distances in this part of the North Island, it's lovely that you had the time to spend a whole day with us and see so much.

Hopefully we get the chance to look after you again
Regards,
Ian

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7 - 11 of 29 reviews

Reviewed 27 February 2016

Fleur picked us up near airport and gave us a great tour of Auckland and surrounding area. We saw some scenic beaches and country that our packaged tour didn't include. We discovered a great restaurant out in wine country, good food and view. Can't remember it's name but I'm sure Fleur does. Definitely the way to go if you have some extra time. Pat, Phil & gang

1  Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ian b, Manager at Twin Harbours Tours, responded to this reviewResponded 31 October 2016

Hi, I am so late to reply to this - it was such a lovely day with your lovely party! I am glad you enjoyed the day. We ate at a place called Provenance Eatery, and it is now closed, unfortunately. Thanks for the great review, and we hope the rest of your trip went well also,

Kind regards
fleur

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Reviewed 25 February 2016

We traveled from the US and arrived very early in the morning, Fleur was there to meet us and take us our hotel and returned the next morning for our Auckland tour. I was traveling with my 82 year old mother and Fleur was excellent her. She took us to all the places our time would allow and stopped when my mother need to stretch and even took us to her favorite coffee stop. Fleur had some spots in mind but was totally open to take us where we wanted to go. You must see the black sand beach, its worth the trip. Fleur and Ian even picked us up the next day to take us to our cruise ship. They are the best!

Thank sy42016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ian b, Manager at Twin Harbours Tours, responded to this reviewResponded 31 October 2016

Hi again,

I thoroughly enjoyed meeting you both, thank you so much for taking the time to write a review here.. I hope the rest of your journey was enjoyable.

Kind regards,
fleur

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Reviewed 25 February 2016

Ian picked us up at the Auckland airport from our very early morning flight. From the very beginning he was welcoming and willing to do the little extras to make us feel comfortable after the long flight. We wanted to see the Auckland area but also get out and walk around so that we could adjust to the time change from the USA. Ian put together a perfect itinerary that drove us through beautiful countryside but also let us get out and see the beaches and parks and views of the city. We stopped at a cute place for lunch and he helped us with the customs on how to split dining bills (which came in handy again and again on our trip) and how tipping was not customary in restaurants. He was so open and informative about New Zealand and the changes he has seen. He answered all our questions no matter how unusual the subject. Ian was a very safe driver as reinforced during the rainstorm we encountered. I would highly recommend Ian and Twin Harbours Tours.

Thank BarbaraBenicia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ian b, Owner at Twin Harbours Tours, responded to this reviewResponded 31 October 2016

Hello again and thank you so much for taking the time to write.

I enjoyed the day with you and hope the rest of your time traveling was smooth.

Regards
Ian

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Reviewed 15 February 2016

We too, arrived very early in Auckland and were looking for something to do while waiting to check in to our hotel. We were met at the airport by Fleur and spent the next 6 hours being treated to a great tour, feeling like a friend was showing us around. Very personal tour by someone who is clearly enjoys where she lives and what she does. We too, met her parents (and the group mentioned in the earlier post). My husband, being an outdoor enthusiast especially like the added botany information :)
Karen and Paul
Ontario Canada

Thank KEC_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ian b, Manager at Twin Harbours Tours, responded to this reviewResponded 31 October 2016

Karen and Paul,

It was a pleasure to spend the day with you. Thanks so much for your kind feedback, and it would be great to meet you again -if you are in these parts let us know.

All the best
fleur

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