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canariestravelers
Northants

Average at best

3.0 of 5 bubblesReviewed 1 Dec 2024
Had a room at the front looking out over the Rose Garden opposite there is some noise from the activity out side as quite a few coaches stop of to let people wander round the garden.
The room was ok and we found the beds comfortable, there was about a ten inch step up in to the shower that was a bit worrying when you stepped out with wet feet even with a bath mat on the floor however they have fixed a long bar to the door to hold on too, odd design for a shower tho,
also the toilet is too close to the wall and you have to sit facing between one and two o’clock that is also a silly design as the bathroom has quite a large sink on that wall it would be far better to have a smaller sink and move the toilet over a bit. The plumbing was noisy too you could here waste water draining away out of the flood drain in the bathroom even when watching the Tv. Oddly no Loo brush – but noticed the maid had one on her trolly !.

The Food was ok and the restaurant staff were fine.

The walls are a bit thin and you can hear the people in the next room quite
clearly and you can hear the doors closing in the hallway to as people leave as you cant hold down the handle to close them on leaving.
Date of stay: November 2024
Room Tip: Good Chippy up the road.
Trip type: Travelled as a couple
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Reviews (11)
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All reviews bit dated rooms are clean would stay again convenient location buffet breakfast parnell gladstone cbd myer auckland arena newmarket britomart
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3 - 8 of 11 reviews
Reviewed 27 November 2024

Situated as the name suggests, next to the beautiful Parnell Rose garden. About a 30 minute walk from Britomart train station or 10 minutes on the 755 bus.

Check in, was a strange affair, the young lady clearly missed the charm school bit of her training as we found her quite sharp and abrupt, however I will say, most, if not all of her colleagues did attend. But I will say, “first impressions are lasting.” The room, on the ground floor, so subject to a bit of road noise, was large and airy, nice big, bed, but as seems normal in NZ, slightly soft. The shower/wet room was nice and large, but strangely a large step to the shower.

The tv had many channels, which included sports channels.

Breakfast was a buffet, with a typical, NZ/Aus selection of tinned pears & peaches, but also included fresh fruit, yogurts, bread, pastries etc… hot food included sausage, bacon, scrambled eggs hash browns and and orientalist selection. Fried and poached eggs available to order.

One other frustrating incident, on one day, our rooms not serviced, we’d left the towels on the shower floor, so couldn’t really re-use them, also, we’d used the coffee cups and glasses. We reported this to the reception, who apologised and said they be up shortly… they weren’t, so we took the used towels, cups and glasses to reception on our way to the restaurant. Upon our return, they still weren’t replaced, we had to remind them, when they were replaced, the cups and glasses were not. Again, another trip to reception.

Evening meals at the restaurant were good value and well prepared, and the waiter (didn’t get his name, but should have done, tall with moustache and long hair in a ponytail) gave great customer service.

Room tip: 755 bus goes to Brirtomart every 20 mins during peak time and every 30 other times.
Date of stay: November 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank TheRedun
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 November 2024 via mobile

I was in room 230, which was incredibly noisy. From 4.45am I could hear a large group gathering to get on their tour bus. After being kept awake by people returning late at night and hearing every word as they came back to their rooms this was not the ‘sleep’ I had hoped for.
The hotel is recently renovated but parts of the room are already showing signs of wear, such as the tea and coffee area where the particle board is starting to peel. The bathrooms are modern and fresh and the beds are comfortable

Date of stay: November 2024
Trip type: Travelled on business
Thank Thefamilytravellernz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 September 2024

I wanted to take a moment to share my thoughts on my recent stay during my business trip.

Despite it being a work-related visit, I truly appreciated the warm hospitality and the delicious food offered. It made my stay enjoyable and comfortable. Overall, it’s a great place to stay, and I would definitely consider returning in the future.

Thank you for everything!

Date of stay: December 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 664sandeept
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 July 2024

It's always been comfortable and i stay regulalry, but the recent refurbishment has done wonders for the place. Really like the bathrooms and new TV set up, the paint job of the main building really tidied it up. Can't wait for the upcoming upgrades as well. So good to finally have a very, very good quality family accommodation option on the city fringe. Just can't be beat.

Date of stay: June 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
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1  Thank Ultra I
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramon James, General Manager at Auckland Rose Park Hotel, responded to this reviewResponded 14 July 2024

Good morning Ultrai2021,

Thank you for your online feedback for Auckland Rose Park Hotel,

We pride ourselves on outstanding customer service so it is pleasing to see that you have noticed a contrast in image and the changes that have occurred in recent months.

We look forward to seeing you again soon,

Kind regards,

Ramon James - General Manager

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Reviewed 10 June 2024 via mobile

PARNELL ROSE GARDEN DELIGHT

Straight across the road from the renowned Parnell Rose Gardens stands the Auckland Rose Park Hotel. Comparatively, room rates are acceptable and rooms are of good condition as the place appears to have had a refurbished recently.

Service was a bit light on the ground to enable us to get the better room rates such as one person at reception and a cook and a waiter at restaurant and cleaning staff stretch to the limit.

ADVICE: Give them a try.

Date of stay: June 2024
Trip type: Travelled on business
1  Thank missatang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ramon James, General Manager at Auckland Rose Park Hotel, responded to this reviewResponded 14 July 2024

Good morning missatang,

Thank you for your online feedback,

Our location near the central city with complimentary carparking is suitable for everyone with differing needs. We are undergoing a full refurbishment of the hotel inside and out, we are excited to showcase our finished product in time for a busy summer ahead.

Our team and I look forward to welcoming you back to Auckland Rose Park Hotel soon,

Kind regards,

Ramon James - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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