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Michael C

Boutique in the CBD

Review of Hotel DeBrett
5.0 of 5 bubblesReviewed 4 weeks ago
We were returned last weekend for the first time since Covid - the Hotel is not only every bit as good as it was, it's better. Room 1.7 is a spacious suite that we'd unquestionably chose again and recommend.

We had one dinner and one breakfast - both superb. Our stay has come with consequences - after two nights, we've decided the time has come...we've got the brand name of the beds at De Bretts and an order has already been placed.
Date of stay: January 2025
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jess Singh, Guest Services / Front Office at Hotel DeBrett, responded to this review
Responded 3 weeks ago
Kia Ora, michaelcS9797CU

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and found Room 1.7 to be spacious and comfortable. It’s fantastic to know that our dining options met your expectations as well.

We’re especially delighted that you loved our beds so much that you’ve decided to order one for your home! We always aim to provide the best experience for our guests, and it’s rewarding to hear that we’ve succeeded.

We look forward to welcoming you back to our hotel in the future. If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know

Ngā mihi
Jess Singh
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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2 - 7 of 1,659 reviews
Reviewed 11 December 2024 via mobile

Really lovely hotel which exceeded our expectations. Great room which was large with a very comfortable bed, convenient location, lovely bar to sit and relax. Daily service was appreciated and lots of room amenities which made for a very nice stay.
Very quiet considering its central city location.

Date of stay: December 2024
Trip type: Travelled as a couple
Thank aimi p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jess Singh, Guest Services / Front Office at Hotel DeBrett, responded to this reviewResponded 16 December 2024

Kia Ora, aimi p

Thank you for your lovely review! We’re thrilled to hear that our hotel exceeded your expectations. It’s wonderful to know that you enjoyed your spacious room, comfortable bed, and our convenient location. We’re glad you appreciated the daily service and room amenities, as well as our relaxing bar. It’s great to hear that you found the hotel quiet despite its central city location. We look forward to welcoming you back for another enjoyable stay!

Ngā mihi,
Jess Singh
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2024

I would strongly recommend this hotel. We loved our room and the hotel location. The breakfast was great as well and the staff was awesome. All the way up to the owner. They care about their guests and go out of there way to be helpful. We love it when we find hotels like this.

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Rich M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jess Singh, Guest Services / Front Office at Hotel DeBrett, responded to this reviewResponded 16 December 2024

Kia ora, X3511YXrichm

Thank you for your awesome review and strong recommendation! We’re thrilled to hear that you loved your room, our location, and the breakfast. It’s wonderful to know that our team, all the way up to the owner, made your stay special by going out of their way to be helpful. We truly care about our guests and are delighted that you felt that during your stay. We look forward to welcoming you back in the future!

Ngā mihi,
Jess Singh
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2024

Lovely hotel & very well situated within the city making everything accessible. We had a hire car & had arranged for a space within the secure car park which is 3 minutes walk back to hotel once you’ve parked up. Checked in with no problem, we were given a secure car park key & directions on how to get there, it’s literally round the next block. We had read previous reviews that the car park had thefts so we brought all our luggage into hotel, no need to have done that the car park is extremely secure so we took our big cases back later. Our room was lovely, bright, very clean & a lovely big bed which had fab pillows & mattress. The breakfast in the morning was also really good. We had a $27 credit each ( breakfast is included in the price but you get a certain credit to use) we had the granola, fresh fruit & yogurt platter with chia pudding which was delicious + sourdough toast & fresh coffee. We are due back there in a few days before our flight home & really looking forward to our last night of our big holiday o this lovely hotel. Staff really friendly & welcoming too.

Room tip: Book your car park space before as no guarantee they have room if hotel full
Date of stay: November 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Liz H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jess Singh, Guest Services / Front Office at Hotel DeBrett, responded to this reviewResponded 16 December 2024

Kia Ora, 55lizf

Thank you for your detailed and positive review! We’re delighted to hear that you found our hotel lovely and well-situated within the city. It’s great to know that our secure car park, comfortable room, and delicious breakfast met your expectations. We’re also pleased that our friendly team made your stay enjoyable. We look forward to welcoming you back before your flight home and hope you have another wonderful stay with us.

Ngā mihi,
Jess Singh
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2024

We popped in for lunch on a Sunday and it was exquisite. The food matches the dining room's beautiful and unique décor - I had the wagu beef linguine and it was delicious and not at all over-filling. Highly recommended for a meal away from the madding crowd.

Room tip: Easy walking distance from the bottom of Queen Street.
Date of stay: September 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Thank Kiwi A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jess Singh, Guest Services / Front Office at Hotel DeBrett, responded to this reviewResponded 22 October 2024

Kia Ora,kiwia2013

Thank you for your kind words! We're thrilled you enjoyed your Sunday lunch with us, especially the wagyu beef linguine. It's great to hear that the ambiance and food met your expectations. We look forward to welcoming you back for another peaceful meal soon!

Ngā mihi!
Jess Singh
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2024

A great retro-style stay in Auckland. We chose the suite and really enjoyed the design style, colour and the bathroom which had good supplies of hot water and a strong shower. The room itself was well insulated from the external noise and had we been staying longer than the very brief overnights stay would have used the restaurant and bar.

The front-of-house staff were friendly and really helpful and ordered two cabs in the morning for us in case one didn't arrive.

Our only complaint was the air conditioning which we couldn't turn down as it was on heat. Turns out we could have asked at the front desk to have it unlocked.

Overall a really good stay, value for money and we have finally found a place in downtown Auckland that has its own style and we want to use again.

Date of stay: October 2024
Trip type: Travelled as a couple
Thank JaneBloggsTravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jess Singh, Guest Services / Front Office at Hotel DeBrett, responded to this reviewResponded 22 October 2024

Kia Ora, JaneBloggsTravel

Thank you for your lovely review! We’re glad you enjoyed the retro style, comfort, and our welcoming staff. Apologies for the air conditioning issue, and we appreciate your understanding. We look forward to hosting you again and hope you'll have the chance to try our restaurant and bar next time!I

Ngā mihi!
Jess Singh
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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