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Traveller rating
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All reviews loft suite art deco corner bar mid century continental breakfast new zealand small hotel muesli welcome drink sitting room fabulous hotel the location is perfect comfortable bed the heart of the city valet parking street noise sky tower
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Reviewed 29 April 2021 via mobile

Fantastic room both times. Fantastic staff. Genuine service to put us at ease. Attention to detail. Deeply comfortable. Wonderful conversations about how to mix the perfect Negroni. Wonderful fillet mignon. Wonderful hapuka. Wonderful pork belly entree. Wonderful sleep. Wonderful music and ambience . A Bath from heaven. A real gem of a place. The house bar is still the best bar in Auckland and I’m fairly qualified to say that having worked my way through Uni in the mid 1980s myself. Impeccable -thank you.

Date of stay: April 2021
Trip type: Travelled as a couple
Thank JAChild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma Jenkins, Marketing at Hotel DeBrett, responded to this reviewResponded 27 May 2021

Thank you JAChild for taking the time to review your stays and for your kind words, so happy to hear you enjoyed your time with us. We are blessed with some really wonderful staff. Do let us know when you are planning to return again. Emma

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Reviewed 28 April 2021

We stayed here as a birthday treat, and were not disappointed. We were upgraded to a gorgeous room with sittingroom and mezzanine bedroom AND had a lovely handwritten birthday card from staff waiting in the room when we arrived, such a heartwarming touch. We had dinner with family at the deBrett's restaurant which was perfect - all in all a fabulous stay - thank you deBrett hotel and staff.

Date of stay: April 2021
    • Value
    • Cleanliness
    • Service
Thank 950teresaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma Jenkins, Marketing at Hotel DeBrett, responded to this reviewResponded 27 May 2021

Thank you 950teresaw for your lovely review. So happy to hear you had a wonderful birthday stay with us, we hope you can make it an annual affair. Do let us know when you are planning to return to DeBretts. Emma

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Reviewed 26 April 2021

Sorry, but for whatever reason (maybe the disgrace that is Auckland CBD) the shine has worn off. The Minister of War and I booked a confirmed package that included; free parking, breakfast, and a room upgrade. Let me start - the carpark is only suitable for narrow high-riding vehicles, our car bottomed on the way in and nose-dived on the way out, scraping the undercarriage, no serious damage that I know of. It is also only secure from 11 pm to 10 am and is open to anyone with malicious or criminal intent. Ok, next the room upgrade - there wasn't one, apparently only on availability (which wasn't stated in the confirmation email). The so-called member's bar - the car attendant was aloof and to be blunt rude, not like his counterpart who manages the corner bar who was very engaging. The restaurant and lounge area, was dull, tired, noisy, and clearly, in need of a refurb and deco rethink. Plus's, the rooms are always clean and comfortable and management were kind enough not to charge us the full rate. I don't know what is happening in Auckland city but it has lost it's mojo.

Room tip: Check the package deals and get written confirmation, and also check the free parking to see if your vehicle is suited.
Date of stay: April 2021
    • Value
    • Rooms
    • Service
Thank Terence W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma Jenkins, Marketing at Hotel DeBrett, responded to this reviewResponded 27 May 2021

Thank you Terence W for taking the time to review your recent stay. I'm sorry to hear that we did not meet your expectations and nor did Auckland CBD. With borders closed for over 12months, and no sign of opening anytime soon, we are definitely missing the buzz that our international tourists bring to the city, and hope that we can all welcome them back to our beautiful country again and soon. I appreciate you highlighting your experiences with the carpark, our hotel site dates back to 1841 so we do not have the fortune of our own car park, but I have passed on your comments to the carpark we work with for their consideration. Very happy to hear you found our guest rooms clean and comfortable and my colleagues proactive bill amendment due to the upgrade not being available. We hope you might give us the opportunity to try again in the future. Do let us know if you do plan on visiting us again. Emma

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Reviewed 11 April 2021 via mobile

Stayed here for a birthday treat. The corner room was high and light with beautiful deco furnishings. The bed was extremely comfortable and everything had been thought through. Breakfast was also delicious. Can’t wait to stay again.

Date of stay: April 2021
Thank Navigate748618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma Jenkins, Marketing at Hotel DeBrett, responded to this reviewResponded 21 April 2021

Thank you Navigate748618. Sounds like a great way to celebrate a birthday. So happy to hear your enjoyed your stay with us, thanks for taking the time to share your experience. We hope to welcome you back again, do let us know when you are looking to return. Emma

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Reviewed 11 April 2021 via mobile

Hotel DeBrett is a small boutique hotel in the middle of Auckland city. We had never stayed here before but now think we will make this our hotel of choice from now on.
It is gorgeous from the hotel bar to the restaurant to the rooms which are beautifully appointed. The greeting from reception when we arrived was warm and friendly. We felt truly welcomed.
We only stayed the one night but can’t wait to come and stay again.

Date of stay: April 2021
Trip type: Travelled as a couple
66  Thank Toni-Wayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emma Jenkins, Marketing at Hotel DeBrett, responded to this reviewResponded 21 April 2021

Such a lovely review Toni-Wayne, thank you for taking the time to share your DeBretts experience. Do let us know when you are heading to Auckland again. Emma

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