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Sophie B
Taupo, New Zealand

Perfect for Families or business

5.0 of 5 bubblesReviewed 3 weeks agovia mobile
We have stayed here many times during the week when we travel for work and love its central location and attentive staff. Rooms are always immaculate and comfortable. Valet are fast and reliable. This has always been a consistently great place to stay.

We more recently chose to stay here again for a family weekend with our young kids and it was even more perfect for this if possible. The staff were fantastic with kids and we felt just as welcome as we previously have. The kids loved the ice cream they could call for themselves and chocolate hour was a big hit.

Not many hotels can feel as perfect a fit for both business and family. We have already booked our next weekend as it was my sons birthday wish to “go back to the Willy Wonka hotel” so we will be bringing the kids back to Disney on Ice (it’s great proximity to Spark arena is also a big benefit) and will continue to book this great hotel.
Date of stay: May 2024
Trip type: Travelled with family
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SEAN SLATTERY, General Manager at Mövenpick Hotel Auckland, responded to this review
Responded 3 weeks ago
Kia ora Sophie

Thank you for your wonderful review!

I have shared with he team and this is exactly what we pride ourselves on.

We look forward to welcoming you back for Disney on Ice and we have special treats for all kids staying over that time.

Ngā mihi
Sean Slattery
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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3 - 8 of 866 reviews
Reviewed 12 May 2024

I love staying at the Mövenpick Auckland. The service is outstanding. From Eliza who runs the breakfast in the morning to the front counter team it is terrific. For someone who travels a lot, it makes you feel like it is home. I will continue to stay there for this simple reason. Thank you!

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank kyjowill
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SEAN SLATTERY, General Manager at Movenpick Hotel Auckland, responded to this reviewResponded 14 May 2024

Kia ora kyjowill

Thank you for your wonderful review.

Eliza is an amazing asset to the hotel and team, thank you for mentioning her she will be very happy.

We do hope to see you again.

Ngā Mihi
Sean Slattery

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2024 via mobile

This only was a short one night visit due to various business meetings during the day, and me flying back the next day. The rooms are a bit small, but done up nicely, clean and comfortable. Staff was attentive, breakfast is not sumptuous but sufficient.

Given the central location, a lot of business visitors are to be expected and hence my one “gripe”: The WiFi really needs to be improved. While it’s easy to connect, the speeds are atrocious and even trying fetching and responding to basic e-mails felt like going back to 33k6 modem days. Let alone if you’d like to do a video conference. I checked with a colleague and it was not just me having issues, so it seems an infrastructure thing.

For the rest, given the central location, close to the wharves and offices, recommended hotel for business and leisure.

Room tip: Be mindful if you’re planning to work from the hotel, that the WiFi is really slow, so you need to find alternative options.
Date of stay: May 2024
Trip type: Travelled on business
Thank Gerry_W_Reisenberger
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SEAN SLATTERY, General Manager at Movenpick Hotel Auckland, responded to this reviewResponded 14 May 2024

Kia ora Gerry_W_ Reisenberger

Thank you for your review.

I do apologise for your Wifi issues, we have recently added strength to some of the floors that were having weaker signals but clearly have not done a good enough job. We will be contacting the company and addressing this immediately.

Thank you for sharing and recommending that we have a great location for business and leisure.

Ngā Mihi
Sean Slattery

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2024

We love staying at this hotel, great service and food.
It is in a great location for downtown, the Harbour and sky city.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 59paulj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SEAN SLATTERY, General Manager at Movenpick Hotel Auckland, responded to this reviewResponded 14 May 2024

Kia ora 59Paulj

Thank you for your amazing review.

We look forward to you staying with us again.

Ngā Mihi
Sean Slattery

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2024

From the moment we checked in we received warm, friendly, excellent service. The rooms were spacious, beds were bliss, bathroom spacious with a great shower. Excellent location for walking to eateries and retail shops. Beautiful restaurant and bar great staff. My friends loved the choc hour and the Buffet breakfast was excellent a great variety of food. A suggestion, please offer dairy free butter (Oliviano) and dairy free milk other than soy and a dairy free yoghurt for those of us who are dairy free.
Will definitely be our go to hotel in Auckland CBD. We had a Harbour view twin room and a city view twin room. Only a 5 min Uber ride to Civic Theatre. 5 ⭐️⭐️⭐️⭐️⭐️

Room tip: Walking distance to eateries and retail shops and 4 Square supermarket a few minutes from hotel.
Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Glennis D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SEAN SLATTERY, General Manager at Movenpick Hotel Auckland, responded to this reviewResponded 6 May 2024

Kia ora TaupoGlennis

Thank you for your wonderful review.

Happy to hear you enjoyed the hotel and our great location.

We do offer several dairy free alternatives sorry that the team did not inform you of these.

We look forward to you staying with us again.

Ngā mihi
Sean Slattery

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2024

We stayed here the final night of our NZ journey because we were taking the train/bus back to the airport. It was a fantastic choice for comfort, value and convenience. I was concerned there would be noise but the trains go underground before coming into the station so, no noise. There was also the possibility of street & people noise...nothing. We walked next door to "Daily Bread" for breakfast. I would recommend staying here for the good value as well. Wish they had some food services to give them an extra star.

Date of stay: April 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anonymous855
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SEAN SLATTERY, General Manager at Movenpick Hotel Auckland, responded to this reviewResponded 6 May 2024

Kia ora 855

Thank you for your review.

We do have a great location with great eatery's surrounding us and unfortunately our lobby café closed for some internal work, however we do have a wonderful restaurant called Boda on out top floor with amazing food and the views the go with it.

We hope to see you again in the future.

Ngā mihi
Sean Slattery

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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