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Reviewed 7 August 2018

Next to sky city casino stayed for 1 night rooms are nice but must have been on the wrong side of the hotel because the view wasn't all that. Valet parking is offered but can be quiet expensive if your paying for a room as well. Most of the staff was helpful or though we did have a run in with one of the managers. Also one of the elevators wasn't working properly so that was a bit of an inconvience. Otherwise an enjoyable stay.

Stayed: May 2018
Thank Moses R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 3 weeks ago

Dear Moses R

Thank you for commenting on your stay at The Grand Hotel. I am pleased that overall you had an enjoyable stay and my apologies for the inconveniences you encountered. If you wish to elaborate on this, please contact me directly.

We do hope to welcome you back soon.

Kind Regards

Alison Borland
Guest Relations Executive
alison.borland@skycity.co.nz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

Wow!!! What a fantastic hotel!!! My husband stays here for business all the time ... now I know why !!!! Fantastic food ! fantastic service ! fantastic location.! .... I would highly recommend this hotel to anyone travelling to Auckland !

Stayed: August 2018, travelled as a couple
Thank Sheree A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 3 weeks ago

Dear Sheree A

Thank you for your glowing report! Thank you for recommending us and we hope to welcome you back soon.

Kind Regards

Alison Borland
Guest Relations Executive
alison.borland@skycity.co.nz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018

Right in the middle of the city action, this hotel has it all: great location, good restaurants, a gym, a pool, and a great view (if your room is high enough). Get a room floor 17 or up. If you like it hip - get to Ponsonby. However - right next door is one of the best food places, the "Federal Delicatessen".

Room Tip: get a room floor 16 or up
  • Stayed: August 2018, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank 975manrey975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 3 weeks ago

Dear 975manrey975

Thank you for your review. We are in a perfect position in the city and I am pleased you enjoyed your time with us - we look forward to your next stay.

Kind Regards

Alison Borland
Guest Relations Executive
alison.borland@skycity.co.nz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2018 via mobile

It’s the Center to the attraction skydive, skywalk and bungy jump.
Very close to queen st which the perfect destination for shopping.

Lots of cafes and restaurants around! You have the 360 Resturant to enjoy a dinner with panoramic view but book first!!!

Luxuriose rooms and bathrooms and very comfy!

Book and enjoy in you break!

Stayed: July 2018, travelled with family
Thank Kholoud2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 31 July 2018

Dear Kholoud

Thank you for reviewing your stay at The Grand Hotel, we are pleased you enjoyed your stay with us.

Soaring above Auckland, Orbit is very popular and it is necessary to book well in advance - thank you for letting our Tripadvisor readers know.

We do hope to welcome you back in the future.

Kind Regards

Alison Borland
Guest Relations Executive
alison.borland@skycity.co.nz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2018 via mobile

Stayed here in 2013, skycity grand is an amazing property with lovely views of the city, breakfast is very good, the best part is the casino, Do carry ur ID if u do not look ur age ;), Do upgrade it room as suites are very good

Stayed: October 2017, travelled with family
Thank Inder C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this reviewResponded 31 July 2018

Dear Inder C

Thank you for reviewing The Grand Hotel.

You must be over 20 to enter our casino and our wonderful Security Team are there on hand to assist - thank you for your recommendation to carry ID at all times. We do hope to welcome you back in the future.

Kind Regards

Alison Borland
Guest Relations Executive
alison.borland@skycity.co.nz

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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