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natclay
Quinns Rocks, Australia

Pleasant stay in a good location

4.0 of 5 bubblesReviewed 6 May 2024via mobile
It was a smooth check in process once we arrived at the hotel. We took a taxi from the airport, it was expensive so definitely use Uber if possible. The hotel location is central and within walking distance to most tourist attractions. We found the Viaduct Harbour to be the best place for restaurants.
The room was comfortable and clean, our only complaint being that we could hear the room next door coughing and talking. In fact, one night we were woken up by their 3am phone conversation. Rooms should have better sound proofing for such a busy hotel. Breakfast was busy but adequate, the usual buffet food.
Our stay was fine, but we probably wouldn’t stay here again.
Date of stay: May 2024
Room Tip: There is a big hill to walk up from the main shopping area.
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charmaine Devilliers, General Manager at Pullman Auckland Hotel & Apartments, responded to this review
Responded 11 May 2024
Kia Ora Natclay,
Thank you for your review with useful information regarding Auckland. We are happy that you enjoyed your stay in general. Apologies for being disturbed by other Guests next to you. We will take your feedback onboard regarding sound proofing our rooms. Hope to see you back soon.
Regards
The Pullman Auckland Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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12 - 17 of 3,276 reviews
Reviewed 28 April 2024

Lovely hotel, great location, easy walk to Albert park and art gallery. Nice foyer and staff are welcoming. Valet parking is available. Room is tidy, building is old so windows are small. Good tea and coffee facilities in the room. Bathroom adequate but the pump bottles are difficult to use and cheapen the bathroom.

Room tip: Visit the park and art gallery. Pool area is really nice, however I was only allowed one towel? Not sure why they have a one towel policy?
Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank My-Bella-Puka
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charmaine Devilliers, General Manager at Pullman Auckland Hotel & Apartments, responded to this reviewResponded 11 May 2024

Kia Ora My Bella Puka. Thank you for your review and your feedback. Hope to welcome you back soon. Regards The Pullman Auckland Team.

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Reviewed 26 April 2024

One of the finest hotels in Auckland and it was a great experience. Room , breakfast, location and amazing staff adds to the overall experience. Given a chance would like to visit once again. Closer to the business centre and tourist spots in Auckland

Date of stay: April 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Odyssey33323267585
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charmaine Devilliers, General Manager at Pullman Auckland Hotel & Apartments, responded to this reviewResponded 11 May 2024

Kia Ora Odyssey. We appreciate your amazing review and are delighted that you enjoyed your stay. Looking forward to your next visit. Regards The Pullman Auckland Hotel.

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Reviewed 22 April 2024

Exceptional hotel!!!!! OMG nothing to fault at all. Modern, clean and staff were amazing!!!!! We are coming back to stay whilst transiting to Fiji in June for three nights, cannot wait!!!! Thanks to all at the Pullman Auckland Airport!

Date of stay: April 2024
Trip type: Travelled with family
Thank cheezy59
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charmaine Devilliers, General Manager at Pullman Auckland Hotel & Apartments, responded to this reviewResponded 11 May 2024

Kia Ora Cheezy,Thank you for your amazing review. We are delighted that you enjoyed your stay and our Kiwi Hospitality. Hope to welcome you back on your next visit to Auckland. Regards The Pullman Auckland Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2024

Excellent stay - a very nice, spacious residence-tower room. A fabulous high-level room - both quiet and comfortable, nicely furnished. Really made our stay - but then this is an exceptional hotel.

We often stay here for a brief break, experiencing both suites and rooms. The quality, helpfulness, and efficiency of service from concierge through to front-desk staff is always 100%. Wifi is fast and outstanding quality; no fade-away/slowing down at night. Connectivity to screen (TV) devices for streaming is easy - but for those looking solely at satellite channel choices, you won't be disappointed!

And I have to especially congratulate the valet parking staff ... really efficient and helpful. It's always a pleasure arriving at this hotel.

The health spa area with gym, sauna, spa pool, and a magnificent, well-maintained, indoor heated swimming pool is superb (usually 29-30deg C). That pool is like a magnet for us, 25 meters long and of a size that enables serious lane swimming while families can enjoy themselves elsewhere in the pool. And it is so well-maintained. Shower and changing facilities are also well-maintained, clean, and of a generous size. In the summer the roof can be opened, as well as an entire glass front window-wall which opens onto a grassed area.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paul B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charmaine Devilliers, General Manager at Pullman Auckland Hotel & Apartments, responded to this reviewResponded 11 May 2024

Kia Ora Paul,

We really appreciate your detailed review. As a regular guest of ours we are happy and grateful that you continue to choose us as your " home away from home" when in Auckland. See you soon on your next visit. Regards Charmaine & The Pullman Auckland Team

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Reviewed 17 April 2024

Amazing time in a modern hotel room with super king bed. Great steam room, women’s only sauna(very hot), pool and spa. Amazing breakfast, lunch and dinner menu especially the eye fillet! Will be back! The concierge gentleman was excellent taking care of our car whilst staying at the Pullman. Special mention to the Japanese masseuse where I had a spa treatment - fabulous! Thanks to all the team at The Pullman.

Room tip: Spa pool needs cleaning more often
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TakapunRresidents
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Charmaine Devilliers, General Manager at Pullman Auckland Hotel & Apartments, responded to this reviewResponded 11 May 2024

Kia Ora Takapuna Resident, Thanks so much for taking the time to write this Amazing review of the Hotel. We are happy that you enjoyed our Kiwi hospitality and that our team members made your stay special. Looking forward to welcome you back soon. Regards The Pullman Auckland Team.

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