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Elaine L
Te Kauwhata, New Zealand

Excellent hotel with central location

5.0 of 5 bubblesReviewed 8 May 2024
Stay in this hotel for few times. Great location and value for money. Hotel was clean and cozy. The hotel have very effective blinds to keep the room dark if needed in the middle of the day. Very convenient to many restaurants and attractions.
Date of stay: January 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Akash Sood, General Manager at CityLife Auckland, responded to this review
Responded 4 weeks ago
Dear 886elainey,

Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.

We are delighted that you enjoyed your stay, cleanliness of the room, and central location of the hotel. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share your kind words with the team.

Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the CityLife Hotel Auckland.

Kind Regards,
Akash Sood
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,670)
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1 - 6 of 1,670 reviews
Reviewed 24 April 2024

Perfectly adequate hotel. Clean and quiet. The shower has literally no place to set soap/shampoo other than the floor. There are 4 elevators. During our stay, only 2 were in service. One worked great, another one had unlit buttons that made it very difficult to select the correct floor. Good location for city center.

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mary s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Akash Sood, General Manager at CityLife Auckland, responded to this reviewResponded 4 weeks ago

Dear 375marys375,

Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.

We are delighted that you enjoyed your stay, cleanliness of the room and central location of the hotel. We further appreciate your feedback on space to place soap/shampoo and on the lifts. We are in the process of replacing our lift, we have completed work on one with others to be replaced soon. I will discuss your valuable feedback with the team to ensure we are constantly working on enhancing our guests experience.

Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the CityLife Hotel Auckland.

Kind Regards,
Akash Sood

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2024

Well located in city centre - but quiet. Immediate access to the main shopping street and just a short walk to the harbour front. Our bed was very comfortable, the room had all we wanted for our two night and then two weeks later, one night.
Staff were especially helpful. Shame the restaurant has closed. Breakfast can be taken at nearby cafe (very good) where a discount is given to guests of the hotel.

Room tip: Breakfast at nearby cafe is very good
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Austinseven
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Akash Sood, General Manager at CityLife Auckland, responded to this reviewResponded 22 April 2024

Dear Austinseven,

Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.

We are delighted that you enjoyed your stay, comfortable beds, amenities and central location of the hotel. We further appreciate your kind words on service from staff. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share your kind words with the team.

Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the CityLife Hotel Auckland.

Kind Regards,
Akash Sood

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2024

I was so happy to return to NZ after a few years of not being able to because of the pandemic. I grew up, went to school married and had my first child at the Northshore Hospital. Auckland is where my heart is and on my return felt so at home. Auckland has expanded so much, with wonderful stores and shopping malls. Everywhere you go people are so helpful. Seeing my friends and their grown up children was a treat in itself. Kiwis can’t do enough for you. Driving around to Mission Bay and having morning coffee and a fig scone, which I have never had is a great way to spend a morning. A must too is going over the Auckland Harbour Bridge which my dad, who was a civil engineer worked on, brought so many memories back. Auckland must go on your Places to Go list. If I could have stayed I would have.

Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Sandra455
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2024

We stayed several nights at this property during our visit to Auckland. The hotel is clean, offers a great breakfast (voucher for a nearby cafe), and the internet is ok, but not great. The rooms are on the smaller side, but the bathroom has a good shower. There is a bar that serves food (food is just ok) as well as a restaurant, which we did not have time to sample. The hotel is centrally located and one can walk to many of the things you might want to do while visiting the city.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank betteskid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Akash Sood, General Manager at CityLife Auckland, responded to this reviewResponded 22 April 2024

Dear Betteskid,

Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.

We are delighted that you enjoyed cleanliness of the room, breakfast at the café nearby and location of the hotel. We further appreciate your feedback on the size of the room and bathroom. and have bigger room options with kitchens and laundry facilities for our guests comfort.

It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share your feedback with the team.

Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the CityLife Hotel Auckland.

Kind Regards,
Akash Sood

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2024

Excellent location, great rooms and wonderful staff.
We stayed in 3 interconnecting rooms, three bathrooms and two living areas, ideal for our three generations of family.
The rooms were well equipped, spotless, beds comfortable and bathrooms great.
The team were extremely welcoming and efficient, special thanks to manager who allowed us a late check out and to Eriko on the front desk.
Highly recommend.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Lizzienz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Akash Sood, General Manager at CityLife Auckland, responded to this reviewResponded 18 January 2024

Dear Lizzienz,

Thank you very much for taking the time to provide us with your valuable feedback following your recent stay with us. We appreciate your feedback as it gives us an opportunity to improve upon our service and product.

We are delighted that you enjoyed your stay, comfortable beds, amenities and cleanliness of the rooms. We further appreciate your kind words on service from Eniko and other hotel staff. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. I will share you kind words with the team.

Once again thank you very much for your valuable feedback and we look forward to welcoming you back at the CityLife Hotel Auckland.

Kind Regards,
Akash Sood

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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