I have to thank Steven Law, Anush, Semyon snd Alexandra and Kate the night time manager. They are very helpful n friendly. I have a wonderful time to stay in this hotel. I sure will stay in this hotel next time.More
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I have to thank Steven Law, Anush, Semyon snd Alexandra and Kate the night time manager. They are very helpful n friendly. I have a wonderful time to stay in this hotel. I sure will stay in this hotel next time.MoreShow less
Great to see our team were able to be of such great assistance to you during your stay.
Executive Assistant Manager
We arrived at the Auckland Grand Millennium on day #27 of our 6 month, 6 continent, and third Trip Around the World .
VERY IMPRESSIVE Hotel and staff!
We were VERY pleasantly surprised by this hotel. EVERYONE was cordial and VERY helpful. The place was immaculate. The mood set in the hotel was one of “let me take care of your every need’!
Particularly nice was the Millennium Club. When I first booked the hotel, I did not pick this option. I later added it on for a great enhancement of our stay.
Noteworthy associates that helped us tremendously were Simon (Guest Relations) and Abhishek (Night auditor) -both STELLAR people!
As a result of my great experience we have cancelled our previous hotel in Rotorua and have booked at the Millennium for days 40 through 43 of our trip around the world!
We WILL come back here on day#44 on our way out of New Zealand and on to Tokyo.
Nice size rooms with modern facilities. The bed has lots of lovely pillows. Rooms with big window views. Quality complimentary tea and coffee. Lovely bar and excellent dining options. Bathroom well appointed with all guests require
Great staff especially in the club lounge. Thought the free drinks and canapes were a superb touch with a nice view from the Millenium club lounge. Room spacious with nice decor, the bed and bedding so comfortable resulting in a lush nights sleep. Desperate shower and bath was great. Thank you
The hotel looked lovely from the foyer. The reception staff were very friendly, helpful and polite.
The room was a nice size. One hinge on the cupboard door was adrift (fixed as soon as reported) and the room had everything that was expected. Had an issue with the aircon. It took a few days to get it to a comfortable cool temperature. the TV was fixed to the wall and could not be viewed whilst lying in bed. It was lovely to find a bath as well as a separate shower.
The hotel had a nice pool and gym as well as an outside area on the 4th floor.
The carpeting on the wall outside my room was loose and in places hanging off the wall.
Very nice all round although on closer inspection a bit tatty in places,