Hi deanosaur89,
Thank you for choosing Imagine Beach Road Hotel for your recent stay in Auckland's CBD, and for taking the time to write to share your experience. We're thrilled to hear you enjoyed your time with us, and it sounds like you had a very memorable trip to Auckland, with some Word Cup ticket luck!
It's wonderful to know you found our rooms clean, modern, and quiet, and that the comfortable bed and pillows provided a restful night's sleep. We're glad you appreciated the spaciousness of the rooms and the thoughtful amenities, including the smart TV, microwave, fridge, and kitchen items. Your kind words about our shower and bath products are greatly appreciated and will be shared with the team.
We apologise for the inconvenience caused by the noisy pipes and the shower door, and we will address these issues to ensure a more pleasant experience for future guests, and for your next stay.
We're very lucky to have a dedicated team of helpful, frinedly individuals, and we really appreciate the feedback on your interation with the Imagine reception staff.
We look forward to the opportunity to welcome you again.
Best Regards,
Kim Toovey
Imagine Hotels & Resorts Management