Location was great with restaurants, bars and the central city very close by. The professionalism of the staff was right up there. Friendly and very helpful. Room was spacious and quiet. Breakfast was very good, and we enjoyed the stay. We would recommend this Hotel.
Thanks so much for your comments and the praise for our Hotel. I will share your comments with the team. I am sure this is great motivation to do even better.
Stayed in a luxury atrium room with my hubby, two year old and 10 week old. It was a good sized room for us. We did request a portacot and rollaway bed, which was set up for us upon arrival. I appreciate that it had a little kitchenette area with a sink and jug etc which is useful for doing bottles for the little ones.
All of the staff were very friendly and accommodating- especially to our kids, which we really appreciated.
We took our toddler swimming in the pool three times which he loved- it wasn’t super cold but he actually managed the spa better which wasn’t too hot.
Walking distance to plenty for keeping kids occupied!
We had the buffet breakfast which had plenty of selection and unlimited barista made coffees - a nice touch.
Would recommend for families and would be back for sure!
Thanks so much for your comments and the praise for our Hotel. I will share your comments with the team. I am sure this is great motivation to do even better.
Well, I was surprised of reading recent bad reviews on this hotel since once I arrived I was positively impressed by the location, the cleaningness, the quality of the breakfast! Absolutely a great spot to be at while in Auckland. Very close to the port and the adjacent restaurants and bars.
Very quite area and absolutely amazing breakfast!
Thanks so much for your comments and the praise for our Hotel. I will share your comments with the team. I am sure this is great motivation to do even better.
Last time my wife and I were at the hotel was before the weather event in Auckland. We spent a week at the hotel on this occasion. The hotel was spotless loved the refurbished ground floor. It was great going back to the hotel we were welcomed very warmly by all staff. Our room was as we remembered with a very comfortable bed and pillows. Great size bathroom with bath and shower. Breakfast was very good with excellent coffee. The new bar on the ground floor is a standout. There are a number of the staff we would like to thank. If we miss anyone it's not because they weren't good, we'll put it down to not remembering their names. Thanks very much to Reto (GM) who goes out of his way to welcome all Accor Members. Others were Gerardo and Qui in the bar. Great drinks and cocktails. Kathy and the team in Lamaree for breakfast, Angela and Luke in the front office for their very warm welcome and last Charles and his team at the Concierge. All staff very well done. My wife and I recommend this hotel very highly. We've already booked our next trip to the Sofitel and look forward to travelling across the ditch to NZ.
Dear Glen it was a pleasure to have you in Auckland and we are looking forward to welcoming you in due time.
Beautiful room with daily service. (Take care that you dont get a room on the same side as the bus station. ) Great location, an easy walk to the Viaduct and nightspots. The concierge Careem was amazing, located a lost bag and had it seamlessly delivered to us!
