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Nanette M
Bethesda, Maryland

A Gem of a Hotel

5.0 of 5 bubblesReviewed 4 weeks agovia mobile
The Hotel Britomart staff could not have been better. Super friendly and very helpful. It’s a boutique hotel, located in a fantastic area. Very close to excellent dining and co-located with two great restaurants. It was a wonderful way to start our first trip to New Zealand.
Date of stay: January 2025
Trip type: Travelled with friends
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Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this review
Responded 4 weeks ago
Kia ora Nanette,

Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience, and I am delighted to read that it was a memorable one for all the right reasons. We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant.

We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Traveller rating
547
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22 - 27 of 646 reviews
Reviewed 5 weeks ago

Stayed only one night in Aukland and staying at the Britomart was a highlight. The decor of the lobby and room was lovely, the Sans Ceutical products were fantastic, but the true star was the bed - so comfy, we got the best sleep of the trip there! I also appreciated the tech forward room - the room lighting, temperature, and blinds controls were easy to use and ensured great comfort for our short stay. Will definitely recommend and stay there again if I make it back to Aukland!

Date of stay: January 2025
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Whitney S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 4 weeks ago

Kia ora Whitney S,

Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your stay, and I am delighted to read that your experience with us was an exceptional one.

When bringing the hotel to life, we placed much emphasis on the design, look and feel as well as working closely with New Zealand suppliers and manufacturers to showcase the very best of our wonderful country.

We very much look forward to welcoming you back to The Hotel Britomart in the not too distant future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

I have stayed at Hotel Britomart several times, both as a solo traveler and with my partner, it’s a terrific place to stay and explore the city. You are in the heart of it, but the hotel feels so calm and relaxing.
The first thing to appreciate is the lovely staff, everyone made us feel so welcome. The rooms are elegantly designed, clean lines and sumptuous materials, and I love the slick electric blackout shades for a decadent sleep in. The decor of the hotel is very cool, lots of raw materials and art that are distinctly New Zealand, showcasing the unique history and culture here. Each room has a selection of books that feature local art and history as well.
You are spoiled for choice for food, there are several amazing restaurants attached to the hotel, as well as Daily Bread next door for pastries and coffees, and you are a few minutes walk from all the best places in Britomart and Commercial Bay and downtown. But a meal at Kingi is a must, the most beautiful food and wine, especially The Landing Wines and the special Kingi White.
I love to walk out from Quay Street all along the harbour to look at the boats in the marinas. Easy access to ferries to get out to Waiheke and Rangitoto. Easy parking at Quay Street Britomart Parking. Highly recommend.

Date of stay: January 2025
Trip type: Travelled solo
Thank coleadrift
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 4 weeks ago

Kia ora coleadrift,

Thank you for taking the time to review your stay with us at The Hotel Britomart.

I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer.

We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant. Thank you for your many compliments, we are delighted to read that you had an enjoyable experience throughout your entire journey.

We very much look forward to welcoming you back to The Hotel Britomart in the near future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2025

Beautiful and classy accommodations, great location, tasty meals and amazing service - everyone was so friendly, professional, competent and so very helpful.

Date of stay: January 2025
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lani781
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 5 weeks ago

Kia ora Lani781,

Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your stay, and I am delighted to read that your experience with us was an exceptional one.

When bringing the hotel to life, we placed much emphasis on the design, look and feel as well as working closely with New Zealand suppliers and manufacturers to showcase the very best of our wonderful country.

We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant.

We very much look forward to welcoming you back to The Hotel Britomart in the not too distant future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2025

This accommodation was booked through a tour agency. We enjoyed our stays there. The staff was friendly, attentive and professional. The location was great - it was within walking distance to malls, stores and dining places. We were happy to come back to the hotel after a round trip in North Island. We were sad that we changed our hotel and worried that the next hotel might not be as good. It would be better if the room size could be bigger.

Date of stay: December 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Hazel_PL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 5 weeks ago

Kia ora Hazel_PL,

Thank you for taking the time to review your stay with us at The Hotel Britomart, it is always such a delight to read that we have exceeded guest expectations.

We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant. Thank you for your many compliments, we are delighted to read that you had an enjoyable experience throughout your entire journey.

Thank you for taking the time to leave feedback on your stay with us, I appreciate your comment in relation to the room size and I apologise that this was not to your expectations.

We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2025

Located in the heart of the city, this hotel is committed to sustainability while still offering luxury accommodations. delicious restaurants are within walking distance as well as Kingi located within the hotel. Highly recommend!

Date of stay: December 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank WL280675
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 5 weeks ago

Kia ora WL280675,

Thank you for taking the time to review your stay with us at The Hotel Britomart.

I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. We very much look forward to welcoming you back to The Hotel Britomart in the near future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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