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Alan K
Auckland, New Zealand

Birthday at the Britomart

5.0 of 5 bubblesReviewed 4 weeks ago
They remembered I'd said it was for my birthday, so well done Britomart! Rooms are small but full of style. TV really easy to use. Great views - we had Waitemata view room. Bed very comfortable and the hotel lobby area very cool. Kingi is OK in our experience. Nothing special but expensive. Try Amano round the corner instead.
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this review
Responded 4 weeks ago
Kia ora Alan K and once again a belated Happy Birthday to you,

Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your stay with us.

We take pride in sharing the very best of Britomart and downtown Auckland with our guests and I am delighted to read that your experience was an enjoyable one for all the right reasons at New Zealand’s first and only 5 green star hotel.

Its such a delight to read that you enjoyed the style, design and our bed's which are manufactured right here for us in New Zealand.

We very much look forward to welcoming you back to The Hotel Britomart in the near future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (496)
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24 - 29 of 496 reviews
Reviewed 5 weeks ago via mobile

Very well appointed room, with a lovely view over the harbour. Quiet and luxurious. Location unbeatable with so many great restaurants on your doorstep and the train station so close. My colleagues were surprised at the value of the room rate I got, perhaps I got a better deal as is was Monday

Date of stay: May 2024
Trip type: Travelled on business
Thank Michele F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 5 weeks ago

Kia ora Michele F,

Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us.

We are very lucky to be in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer. Our rates can vary based on the day, and always keep an eye out for special rates especially over our winter months.

I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

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Reviewed 5 weeks ago

The service, the restaurant, the location, the amenities -- everything was just awesome. Hope to visit again someday!

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rednaxela4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 5 weeks ago

Kia ora rednaxela4,

Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your experience with us and your kind words mean so much to the entire team at The Hotel Britomart.

I am truly delighted to read that overall you enjoyed your stay with us at The Hotel Britomart and we look forward to seeing you in the Britomart neighbourhood in the near future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2024

What's not to like?! The Hotel Britomart is a complete experience. The staff, service, design aesthetic, location.... everything is perfect!

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 489vic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 5 weeks ago

Kia ora 489vic,

Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your stay with us.

We take pride in sharing the very best of Britomart and downtown Auckland with our guests and I am delighted to read that your experience was an enjoyable one for all the right reasons at New Zealand’s first and only 5 green star hotel.

To hear that we are a guests favourite hotel is something we endeavour to pursue daily.. Your comments around our staff, service, design, aesthetic, location are truly welcomed and thank you so much.

We very much look forward to welcoming you back to The Hotel Britomart in the near future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2024

My daughter took me here for Mothers Day High Tea called Aotearoa High Tea. This was a cut above the normal high tea experience. We were seated in The Libraries upstairs which is an exclusive area normally reserved for guests with well known original art works displayed on the wall. We were formally welcomed which set the scene. Rather than the food coming all in one go, it came out in three placings and it was explained as we went. This was the first High Tea that The Hotel Britomart had undertaken and the Chef really thought about what flavours worked. Picked egg, raisin, macadamia sandwich, or the paua sausae roll, wakame. HP, or the orange cake, sour cherry. It was hard to choose my favourite. The No1 Family Estate Assemble NV. Marlborough was a great match for the savory course, and the Zealong Tea on offer throughout was perfect.

The Chef was introduced to us at the end which was lovely and we were asked what our favourites were. To be honest, it was so hard to choose. I didn’t leave anything on my plate. I loved it all!!!!

I liked that The Hotel Britomart didn’t cram tables in, that we were nicely spaced out, and the sections were split with the waiting staff only looking after a few tables each. It made for an exclusive setting and we could hear ourselves talk and not hear the conversations of our neighbours.

It was such an experience and well worth it.

Date of stay: April 2024
Trip type: Travelled with family
Thank nickaren2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 13 May 2024

Kia ora Nickaren2016,

Thank you so much for your kind words and wonderful 5 star review of your experience of The Hotel Britomart's Aotearoa High Tea located in The Libraries.

High Tea in The Libraries is a celebration of Aotearoa, featuring contemporary delicacies crafted by Executive Chef, Andrew Lautenbach, who drew inspiration from some of his favourite childhood treats.

Having experienced some of the delights myself I can completely agree it is very hard to choose a favourite through the day.

We are very lucky to have such a genuine, knowledgeable, and friendly team such as our wonderful Senior Sous Chef Stefania who you got to meet as she prepared these delights for your yesterday. This is very much the style of our proudly kiwi owned hotel.

We look forward to welcoming you back to The Hotel Britomart, The Libraries and the Britomart neighbourhood in the near future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2024

Modern, comfortable rooms and facilities, beautiful welcoming staff, excellent restaurants in the hotel and also within easy walking distance. Conveniently located near ferry terminals. Eco friendly and sustainable. Absolutely loved our stay.

Room tip: Valet parking saved a lot of hassle in an unfamiliar city
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Estelle B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 13 May 2024

Kia ora estelleS2614ZL,

Thank you for taking the time to review your stay with us at The Hotel Britomart, it is always such a delight to read that we have exceeded guest expectations.

We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer.

We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant. Thank you for your many compliments, we are delighted to read that you had an enjoyable experience throughout your entire journey.

We look forward to welcoming you back to The Hotel Britomart anytime in the future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

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