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TheHotelBritomart
$305
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$305
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Red30711
Cary, North Carolina

Great hotel for business travelers

4.0 of 5 bubblesReviewed 3 Mar 2024
Fantastic location, shops, restaurants, the ferries - all right outside your door - even walked 16 minutes to the Auckland Art Gallery. The hotel is new, clean and crisp, check in was a breeze and the front desk staff was happy to hold my bags when I arrived from a 23 hr flight several hours before check in

I had no clear expectations going in, truly was not sure what to expect. I reserved a harbor view room (assigned 507), it was clean…beds and bedding were extremely comfortable, bathroom was nicely appointed and easy to work the shower controls (that may sound funny but for some reason I find those difficult in some hotels) temperature controls were also easy to navigate. The rooms are VERY small which is in keeping with the hotel’s claim to “Green” environmentally. So if you are there for business, like I was, and the weather is great - this is superb - however if I had been traveling with my husband and the two of us had to spend any significant time in the room - I would have gone insane. Barely enough room to walk around the bed.

The staff in the bar/restaurant were fantastic! Even if you do not stay here - you should visit their bar and restaurant.

On an odd note, the building directly across the courtyard had men stationed on the top floors as guards all day and it felt like they were constantly looking at the hotel and in the rooms - so I mostly kept the shades shut which was a shame since I paid for the Harbor View.
Date of stay: February 2024
Trip type: Travelled on business
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this review
Responded 3 Mar 2024
Kia ora Red30711,

Thank you for taking the time to review your stay with us at The Hotel Britomart.

I'm delighted to read that you had a wonderful experience with us. We are so pleased to be located in the heart of the Britomart neighbourhood and Auckland as as a whole.

We take great pride in the beauty that our space has to offer our guests from check in through to check out and understand the size of our rooms is not to every guests expectations which we completely understand. Careful consideration went into the design and procurement of our hotel, our rooms serve to be functional and provide guests with a luxury lodge feel though its earthy tones and many secrets treasures located around our rooms.

We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant.

There is currently some work going on on the roof of a building opposite the hotel and should be completed later this month. I do apologise for the inconvenience caused by this.

Thank you very much for your valued feedback and we very much look forward to welcoming you back to The Hotel Britomart in the near future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 28 February 2024

The staff was friendly and helpful, with good recommendations about what to do in Auckland during our vacation. The hotel's location is great and breakfasts are delicious. Valet parking was perfect. The lobby is a good place to relax with an afternoon cup of tea.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Margaret H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 29 February 2024

Kia ora margareth185,

Thank you for choosing to stay at The Hotel Britomart.

I appreciate you taking the time to review your experience, and I am delighted to read that it was a memorable one for all the right reasons in a great location accompanied by a delicious breakfast from our talented culinary team in kingi.

We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant.

We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2024

attentive and kind service from the staff that went above and beyond (thank you Tessa for your list of suggestions), fabulous building, comfortable bed, great view.

There are 60 characters unused so a short review of tripadvisor- my review won’t be better with more letters

Date of stay: January 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Jet28219321870
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 29 February 2024

Kia ora Jet28219321870,

Thank you for choosing to stay at The Hotel Britomart. I appreciate you taking the time to review your stay, and I am delighted to read that your experience with us was an exceptional one.

Thank you for your kind words about Tessa. She is a wonderful asset to our team and I will be certainly passing this on.

When bringing the hotel to life, we placed much emphasis on the design, look and feel as well as working closely with New Zealand suppliers and manufacturers to showcase the very best of our wonderful country.

We very much look forward to welcoming you back to The Hotel Britomart in the not too distant future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2024

My wife and I stayed here for our honeymoon, and to say that the Hotel Britomart exceeded our expectations is an understatement. The staff was courtesy and professional. The operations manager went above and beyond to make our stay as perfect as can be. I cannot recommend the Hotel Britomart enough, be that from the location, to comfort, to the outstanding staff. This place is great!

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Wander00574973914
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 29 February 2024

Kia ora Wander00574973914,

Thank you for taking the time to review your stay with us at The Hotel Britomart.

I'm delighted to read that you had a wonderful experience with us. Once again a massive congratulations on your nuptial's and thank you for choosing to stay with us during your honeymoon. Our team strive daily to offer the best in kiwi hospitality to our guests its lovely to read that you got to experience it first hand.

We are so pleased to be located in the heart of the Britomart neighbourhood, and we take great pride in the beauty that our space has to offer.

We very much look forward to welcoming you back to The Hotel Britomart in the near future.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2024 via mobile

We spent an overnight and wish we had more time to spend at Hotel Britomart. Great location, very safe area, wonderful staff, service and room was splendid. Restaurant/bar is relaxed but wonderful menu and chill atmosphere. Operations Manager Ciaran Molloy shared a wonderful Syrah in our room upon arrival and personally sought us out and introduced himself, camp’s us lunch and drinks and was very welcoming. We will be back for a longer stay!!

Date of stay: February 2024
Trip type: Travelled as a couple
Thank Tcliff98
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 28 February 2024

Kia ora Tcliff98,

I sincerely appreciate you taking the time to review your stay with us.

Its always such a delight to know that our treasured guests have enjoyed every aspect of their stay with us. We are very proud of the service our wonderful team offer our guests from all over New Zealand and the world.

As I said to you both I am slightly bias but I truly do believe that The Hotel Britomart and kingi itself really do have an incredible design and one of a kind atmosphere.

It was a true pleasure to meet you both and we look forward to seeing you again hopefully not in the too distant future. I hope you have both had a safe flight home.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2024

Absolutely loved our stays at the Britomart—we spent two nights three weeks apart at the beginning and end of our honeymoon and it was the perfect way to bookend the trip. Comfy beds, beautiful design, and a cafe/restaurant with great food and a good vibe. Tessa from reception was the best! Helped arrange a late checkout, stored our bags, and gave us lots of great tips for things to do while we waited for our flight home. Wish we could have stayed longer!

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Explore36682623958
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciaran Molloy, Guest Services / Front Office at The Hotel Britomart, responded to this reviewResponded 27 February 2024

Kia ora Explore36682623958,


Thank you for taking the time to review your stay with us at The Hotel Britomart, it is always such a delight to read that we have exceeded guest expectations.

We are very lucky to have such a genuine, knowledgeable, and friendly team - very much the style of our proudly kiwi owned hotel and kingi restaurant. Tessa is an incredible asset to our team, her warmth and grace she shares with all of our guests is a testament to the service we strive for everyday at The Hotel Britomart.

Its wonderful to know that you enjoyed the design of our hotel alongside our wonderful beds during such a special occasion for your both.

We look forward to welcoming you back to The Hotel Britomart and the Britomart neighbourhood in the near future for a little bit longer next time.

Ngā mihi nui,
Ciaran Molloy
Operations Manager

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