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janetg76
Pismo Beach

Best Concierge Ever

5.0 of 5 bubblesReviewed 15 Jun 2024via mobile
The best part of the great Park Hyatt Auckland is Nik, the Chief Concierge. He went above beyond to find us some bikes, last minute on a beautiful Sunday so we could ride to Mission Bay for lunch. I would recommend this hotel not only for a full service beautiful hotel but mainly for the outstanding concierge service.
Date of stay: June 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brett Sweetman, General Manager at Park Hyatt Auckland, responded to this review
Responded 16 Jun 2024
Kia Ora janetg76,

Thank you for sharing your positive feedback following you stay. I am pleased to hear that Nik assisted you. I will pass on your appreciation.

We look forward to welcoming you back.

Best Regards

Brett Sweetman - General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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17 - 22 of 954 reviews
Reviewed 11 June 2024

Such a nice hotel to visit - we will be coming back every year for our anniversary as we have done in the past.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank nadiachapman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brett Sweetman, General Manager at Park Hyatt Auckland, responded to this reviewResponded 14 June 2024

Kia Ora nadiachapman,

I am pleased to hear you enjoyed your recent stay with us and experienced our property facilities. Thank you for sharing your experience, we appreciate the support.

We look forward to welcoming you back.

Best Regards

Brett Sweetman - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2024

Quite probably the most fantastic hotel room I’ve even had! From being greeted several times with offers of assistance before I even made it to checking in, the staff were incredibly welcoming, professional, helpful, and polite. My room was stunningly luxurious, befitting a brand like Hyatt.

Even through double-glazed windows, traffic noise throughout the night was very annoying. For a harbourside area that has little reason for much passing traffic, the number of poorly-tuned car engines and car stereos owned by the apparently profoundly deaf was very disruptive.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank brucecarley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brett Sweetman, General Manager at Park Hyatt Auckland, responded to this reviewResponded 14 June 2024

Kia Ora brucecarley,

Thank you for your feedback following your stay at Park Hyatt Auckland. I am pleased to hear that the team assisted you, and you enjoyed our modern rooms.

We hope to welcome you back to our property.

Best Regards

Brett Sweetman - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2024

The staff at this hotel really made our stay special. So friendly and attentive, offering the kind of service that is sadly lacking in many other hotels. The spa and pool are wonderful, and the location is unbeatable. Superb views and a quiet location, close to everything in the centre of Auckland.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank VJTMZB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brett Sweetman, General Manager at Park Hyatt Auckland, responded to this reviewResponded 10 June 2024

Kia Ora VJTMZB,

Thank you for sharing your positive experience at our property. I am pleased to hear you enjoyed our location and facilities. I am also pleased to read that the team assisted you, I will pass on your appreciation.

We look forward to welcoming you back.

Best Regards

Brett Sweetman - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2024

The room is spacious, service exceptional and the views from the room & library encuorages you never to leave the hotel. I arrived in Winter & the pool was outside but the water was warm. Special shoutout to all the staff at hotel who made me and my team feel very special

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank John K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brett Sweetman, General Manager at Park Hyatt Auckland, responded to this reviewResponded 10 June 2024

Kia Ora John K,

Thank you for sharing your experience following your stay with us, I am pleased to hear the team assisted you and you enjoyed our facilities, including our pool.

We look forward to welcoming you back.

Best Regards

Brett Sweetman - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2024

Absolutely amazing hotel, facilities, room and food. Service exceeded all expectations. Would 10/10 recommend to anyone

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank billsmartsc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brett Sweetman, General Manager at Park Hyatt Auckland, responded to this reviewResponded 10 June 2024

Kia Ora billsmartsc,

It is pleasing to hear your stay was an amazing experience, we look forward to welcoming you back again.
Thank you for the support.

Best Regards

Brett Sweetman - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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