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“Very Tasty Tastes”
Review of Giraffe Restaurant

Giraffe Restaurant
Ranked #106 of 2,353 Restaurants in Auckland Central
Description: Giraffe by Simon Gault is a celebration of everything that makes New Zealand great. Home grown is front and centre, showcasing the finest local producers and growers our country has to offer. However, we're mature enough to recognise, that occasionally, the very best ingredients are from further afield. The spirit of innovation is captured in the preparation and presentation of deliciousness. We are uncompromising in our promise to surprise and delight every time. Most importantly we make every guest feel at home. Enjoy.
Restaurant details
Description: Giraffe by Simon Gault is a celebration of everything that makes New Zealand great. Home grown is front and centre, showcasing the finest local producers and growers our country has to offer. However, we're mature enough to recognise, that occasionally, the very best ingredients are from further afield. The spirit of innovation is captured in the preparation and presentation of deliciousness. We are uncompromising in our promise to surprise and delight every time. Most importantly we make every guest feel at home. Enjoy.
Reviewed 19 September 2017 via mobile

Dinner with 4 x female friends.
Very helpful waiter guided us on number of dishes to order.
We went with his recommendation of whole baked snapper (which was cooked to perfection with a delicious tomato based sauce) and the whitebait rolls - also yummy.
Lots of other tasry small and larger tastes to choose from.
The creme brulee really went down well as a final treat for the ladies.

Thank ceebs2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (142)
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47 - 51 of 142 reviews

Reviewed 18 September 2017

Went to Giraffe with friends for dinner. Our meals were tasty and well presented (the mussels were very small, the cauliflower and triple cooked potatoes with pancetta were delicious!).
Our waitress was extremely friendly, helpful and informative. I requested a dessert wine recommendation to go with my chocolate fondant, and she recommended a special sherry. I was reluctant to order it, so she bought me a piece of chocolate and a sample of the sherry to try... and it was a great recommendation - delicious match with my dessert!

    • Value
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Thank TheRobertsons43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

Booked here 2nd week of August with a colleague from overseas. Booking for 7.30pm, arrived early, sat at the bar and had a few good cocktails, Negroni and Martini's. Bar staff really pleasant and good drinks.
Got seated at 7.35pm. Wanted the Rib Eye to share but smallest portion available was 1.4kg's. I had the steak tartare to start and the pork dumplings for main. Both were very good. My colleague skipped the entree and had the steak which he enjoyed very much. I had the chocolate fondant for desert. Can't remember what Michael but again very enjoyable. Will return. Not cheap but exactly what you would expect for price. Happy customer. Not excellent as the waiter was a fraction obnoxious and a little familiar. Got the life story without asking as my colleague was visiting from the states and the thought was they had much in common.

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Thank Harry7264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

Came for breakfast on Sunday and was greeted by a very unfriendly person. He was reluctant to find a table for two even though there was plenty available. Ordered our drinks and they took Atleast 20 minutes to come. My partner ordered a flat white and a latte showed up. We waited about 30 minutes before someone came and asked if we wanted to order breakfast. The staff were just hanging around doing nothing. Have now been here for over an hour and still haven't got our breakfast. Less than impressed. Will definitely not be returning!

Thank Hannah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiraffeRestaurant, Guest Relations Manager at Giraffe Restaurant, responded to this reviewResponded 19 September 2017

Hi Hannah,

Thank you very much for letting us know about your unfortunate experience at Giraffe. We are sorry to hear about your experience, this is certainly not the standard we expect from our team. We appreciate your feedback.

Kind regards, Giraffe team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

We accept that this is a new restaurant and that they may be having some settling in issues. When we arrived we went to the Bar. The service there was great. We were taken to our table. Food menus were already on the table. Then there was a long wait. We had to ask for the wine list. The food was good. In our group there there a nut allergy. The waiter was aware of this. However when it came to dessert time confusion reigned. The wait staff change and the new waitress was not told by the departing waiter the conversations had. So the wrong dessert arrived. To finish the evening we thought that we would have coffee. The restaurant wasn't busy by then. We waited and waited. Finally we decided to just leave. A pity. This could have been so much better. Hopefully things will improve.

    • Value
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Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GiraffeRestaurant, Guest Relations Manager at Giraffe Restaurant, responded to this reviewResponded 19 September 2017

Hi Paul,

Thank you very much for taking your time to review us on TripAdvisor. We appreciate you for letting us know your experience at Giraffe on this occasion and we understand how this has marred your experience at Giraffe. Your review has been passed to Simon and we look forward to improve our service in light your comments. Again we appreciate your feedback and we hope you will visit us again.

Kind regards, Giraffe team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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