I have been to this cafe a couple of times and the coffee have always been really good and extremely strong, and the service has been friendly and efficient. Unfortunately the last time I came (it was a bank holiday so this may be why) the coffee was not great. I'm putting this one bad time down to cover staff and it being a bank holiday and it certainly would not put me off going again.
This is a nice little cafe on Pinsonby road, worth a go :)
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