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Heaps of Fun, Awesome Staff

We did the scarecrow room and it was great! Had heaps of fun. Great service would definitely... read more

Reviewed 20 January 2021
niya_grace
via mobile
Awesome Family friendly fun 🤩

This was definitely a highlight of our trip- our youngest is 6 and even she had a great time! The... read more

Reviewed 17 January 2021
Komz2
via mobile
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Reviewed 20 January 2021 via mobile

We did the scarecrow room and it was great! Had heaps of fun. Great service would definitely recommend and definitely going back to do the others :))

Date of experience: January 2021
1  Thank niya_grace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanwB4287DY, Owner at Fusion Escape Room, responded to this reviewResponded 23 January 2021

Thank you for your review, I am pleased to hear you had a great time! Our staff always aim to give the best possible experience, we hope to see you back for our other rooms!

- Shelly, Manager at Fusion Escape Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2021

The room puzzles were good and appropriate for kids; the kids had fun.
Unfortunately the experience was tainted by the particularly rude attitude of the female staff member on reception.
I was also concerned that there seemed to be limited Covid-safe measures in place. Sign in but that was it. No hand sanisitiser was available and no indication that rooms were cleaned prior/after each group. Given this is a tourist activity with lots of interstate visitors this seems a little unnecessarily risky.
I would definitely not recommend booking if you want to go, just turn up.

Date of experience: January 2021
1  Thank 686karac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanwB4287DY, Owner at Fusion Escape Room, responded to this reviewResponded 19 January 2021

Thank you for your review, I'm glad to hear your kids had a fun time trying to escape!
As for our COVID-safe measures, we always have a hand sanitiser available at the front counter and disinfect the rooms and foyer after each team, more details can be read on our website: https://fusionescape.com.au/covid-19

We always aim to give our customers a great experience, I am very sorry to hear about your experience regarding a staff member. If you would like to discuss the matter further, please contact me at shelly@fusionescape.com.au

- Shelly, Manager at Fusion Escape Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2021 via mobile

This was definitely a highlight of our trip- our youngest is 6 and even she had a great time! The scarecrow room was the perfect level of difficulty for kids, we had a fabulous time working together as a family and escaping the room! Can’t recommend enough!

Date of experience: January 2021
Thank Komz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanwB4287DY, Owner at Fusion Escape Room, responded to this reviewResponded 19 January 2021

Thank you for your review, it is great to hear you and your family had an awesome experience!
We hope to see you back for another room!

- Shelly, Manager at Fusion Escape Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2021 via mobile

Lots of fun working together to figure out the clues!! Staff were awesome, can't wait to try another room!

Date of experience: January 2021
Thank Misti T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanwB4287DY, Owner at Fusion Escape Room, responded to this reviewResponded 19 January 2021

Thank you for your review! It is great to hear you had an awesome experience.
We look forward to seeing you again for another room!

- Shelly, Manager at Fusion Escape Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2021

Lovely staff and a great and fun experience! Highly recommend! Was very challenging and we were definitely tested but we thoroughly enjoyed the experience.

Date of experience: January 2021
Thank N130OKnicolek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seanwB4287DY, Owner at Fusion Escape Room, responded to this reviewResponded 19 January 2021

Thank you for your review! Our staff love giving a great experience, I am glad to hear you enjoyed the challenge!
We hope to see you back again to try a different room!

- Shelly, Manager at Fusion Escape Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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