Really friendly service and hotel close to everything. Valet service is very convenient and breakfast was great. Would definitely recommend this hotel if you want to be close to southbank at a completely reasonable cost. More
- Free Wifi
Really friendly service and hotel close to everything. Valet service is very convenient and breakfast was great. Would definitely recommend this hotel if you want to be close to southbank at a completely reasonable cost. MoreShow less
Thank you so much for reviewing your recent stay with us.
It looks like you enjoyed every aspect of your stay and we hope you'll have the opportunity to visit us again soon.
i have called and complained . they couldnt find our car for over 30 mins and then said they are not sure where it was . My husband saw it up the st it was a high car he said would that be it. The book in our room was defaced with bad language. The extra blanket was had all strapping tape from a physio or something wrapped up in it. I book a rate with out service which i did not know but thats ok but at least have a toilet brush to clean the toilet.. They gave us a bottle of wine but i wouldnt stay there again which is a shame as we travel to bris for work and pleasure alot and have stayed at the quest story bridge which is cheaper and far better but i wanted to stay this time near southbank.
3 night stay in a 1 bedroom apartment with river views. Location is so convenient to everything you could want on a weekend break in the city. The room was spacious and well appointed and had a balcony with stunning views of the river particularly spectacular at night. Staff were friendly and obliging. Only reason for not giving 5 stars is that the room itself looked a little tired. Time for some paint and a bit of a revamp for the bathroom/kitchen areas.
Thank you for reviewing your stay with us at Mantra South Bank.
I'm thrilled to see you enjoyed a relaxing long weekend with us and were able to explore South Bank.
Thank you for your comments in regards to the bathroom and kitchen. They have been passed onto Management.
I was pleasantly surprised by how welcome we were made to feel on our arrival. The room was clean and tidy, location great and service wonderful. Highly recommend staying here, particularly if wanting to explore South Bank.
Thank you so much for reviewing your stay with us.
It's great to see we exceeded your expectation with our friendliness and service.
Thank you for recommending us and we look forward to seeing you return soon.
Not too far from the airport, surrounding area to the hotel clean plenty of choices to have meals close to the hotel Close to all amenities, clean and friendly in particular it would be helpful for religious minded people to be informed that catholic church is walking distance from the hotel or provide directions.
Thank you for taking the time to review your time with us.
It's lovely to see you enjoyed your time at the hotel and South Bank.
Should you ever have any questions when staying here, please do not hesitate to ask as our team are extremely knowledgeable on the area and all it has to offer.
We look forward to welcoming you back on your return.
Good location within close proximity to the Convention centre where our function was held and generally a good stay. The main negative was the parking cost which we only discovered upon arrival. Breakfast was included in our package but nobody at reception or at the restaurant knew this which was disappointing.
Thank you for your review of Mantra South Bank. While your experience overall was generally good, it was not a great one and for this we do apologise.
With our parking facilities, we are required to Valet park cars, which does incur the cost. We do endeavour to display this charge at every opportunity possible, so we are sorry to see that this information did not reach you prior to your stay. I can also assure you that our Reception and Food and Beverage Teams have improved communication and information so that breakfast inclusion issues are rectified moving forward.
Thank you again and we do hope to have the opportunity to welcome you back and display an improved experience.
Mantra South Bank