Booked for 1 night only, the room was quite small and difficult to open up our luggages. The room is neat and tidy, the beds are comfortable. Overall stay was ok, had to checkout early in the morning the next day.More
Booked for 1 night only, the room was quite small and difficult to open up our luggages. The room is neat and tidy, the beds are comfortable. Overall stay was ok, had to checkout early in the morning the next day.MoreShow less
Thank you for taking the time to share your feedback and rating of your recent stay with us at Mantra Terrace Hotel.
I am sorry to read that you found our rooms were more compact than you would prefer, I understand that space is an important factor when staying in a hotel. We greatly appreciate your feedback and we are glad you overall enjoyed your stay with us.
We look forward to seeing you again one day.
I love visiting Brisbane, so it's not hard to make me happy. The experience can be soured if you end up sleeping somewhere you're just not into, receive poor service or are just too far away from the action. This place is the polar opposite of those problems. Thumbs up!
Dear Mr Smith,
Thanks for taking the time to share your feedback about your recent stay with us at Mantra Terrace Hotel.
We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests.
We look forward to seeing you again soon.
The rooms were a little small. The bed was so comfortable, had the best sleeps. The customer service was not good. Were not attentive to customers, didn't smile, looked like they didn't want to be there.
Thanks for sharing your feedback although it is obviously disappointing to hear your comments relating to service. Our team consistently receive positive comments about their passionate service that comes from the heart and is genuine so it is a shame to read that you feel you didn't receive that level of service many other guests do.
Perhaps keep in mind our Studio Suite for next time as this is our largest room available and may prove to be a better option for you when next in Brisbane but glad you were overall comfortable.
We look forward to welcoming you again in the future where I am quite sure you will have a greatly improved experience next time.
Friendly staff, Peaceful location, excellent serviced room and price was very good and great Location in inner city shops and city cat Boat, and train transport! shower was great good hot and cold water and nice doors out to outside area with table and chairs.
Thank you so much for sharing your feedback about your recent stay with us. We greatly appreciate your 5 star rating and kind comments. If was great to read that you had just a positive experience with us.
Thank you again for your comments and we look forward to serving you again in the future.
Got a great deal on this hotel and it was in a good position so it provided value for money. It's modern, rooms are nice and light, and the restaurant (OBar) is excellent. The room was small and there was nowhere to work, but for a couple of nights it was fine. Staff were very friendly and helpful. Would recommend it.
Thanks for sharing your feedback and we appreciate you recommending us. We completely agree with you that we offer excellent value for money and offer friendly and genuine service.
It was a pleasure having you as our guest and we look forward to welcoming you again soon.
Close to the central station, although you should hike a bit from the station. Unless you need to carry a lot of luggage, it should be fine. Staffs were friendly and room condition was good. No issues at all.
Thank you for sharing your comments with us about your recent stay at Mantra Terrace Hotel. We are so pleased you had a great stay with and that it ticked all the boxes for you.
We hope to see you again one day.